Whirlpool ETl7HK manual Before calling for assistance, If you need assistance, If you need service

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If your refrlgemtor will not operate:

l	Is the power supply		cord	plugged	into a live circuit
	with the proper voltage? (See page 4.)
l Have you		checked	your home’s main fuses or circuit
	breaker	box?
l	Is the Temperature		Control	turned	ON?

If there is a mtfllng or jingling noise, or other un- famlliar sounds:

l Is something on top or behind the refrigerator mak- ing noise when the refrigerator is running?

l New features on Your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, defrost water draining into the defrost pan.

If your ice maker will not opemte:

l Has the freezer had enough time to get cold? With a new refrigerator, this might take overnight.

l Is the signal arm ONNin the down position?

l Is the water valve turned on? Is water getting to the ice maker?

If there is water in the defrost pan:

l In hot, muggy weather, this is normal. The pan can even be half full. Make sure the refrigerator is level so the pan doesn’t overflow.

If the light does not work:

l Have you checked your home’s main fuses or circuit breaker box?

l Is the power supply cord plugged into a live circuit with the proper voltage? (See page 4.)

If a bulb is burned out:

l See instructions for changing light bulbs on page 7. Use appliance bulbs only.

If the motor seems to run too much:

l Is the condenser, behind the base grille, free of dust and lint?

lOn hot days, or if the room is warm, the motor natu- rally runs longer

	l If the door has been opened a lot, or if a large
//	amount of food has been put in, the motor will run
	longer		to	cool	down	the	interior
	Remember: Motor running time depends on dif-
	ferent things: number of door openings, amount of
	food	stored,		temperature			of	the room, setting of the
	controls.
	And, your new refrigerator may be larger than your
	old	one	so it has		more	space		to be cooled. It also has

a regular freezer instead of a frozen food compati- ment. All this means better refrigeration and may re- quire more running time than your old one.

2. If you need assistance*...

Call Whlrtpool COOL-LINE@ service assistance telephone number. Dial free from:

Contfnental U.S. . , . . . . . . . . . . . (800) 253-1301 Mlchlgan . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska 6 Hawall . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

3.If you need service*...

			Whirlpool has a na-
			tionwide	network of
			franchised	TECH-CARE@
			Service	Companies.
	LfA-	/?	TECH-CARE		service
		-I	technicians	are		trained
I	//		1 to fulfill	the	product
	z&CAREafter-warranty				service,
			warranty	and’	provide
	FRANCHISED	SERVICE	anywhere	in the		United
		A	States. To locate			TECH-

CARE service in your area, call our COOL-LINE service

assistance telephone			number (see Step 2) or look in
your telephone		directory Yellow Pages under:
APPLIANCES-HOUSEHOLD-				ELECTAICALAPPLIANCES-
MAJOR-	SERVICE	6 REPAIR			MAJOR-	REPAIRING		6 PARTS
WHIRLPOOL	APPLIANCES		OR	WHIALPOOLAPPLIANCES
FRANCHISEDTECH-CARESERVICE					FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIES			SERVICE		COMPANIES
XYZ SERVICECO		999.9999		XYZSERVICECD				999.9999
123 MaDIe					123 Maple.
			OR
	WASHING		MACHINES,		DRYERS
		6 IRONERS-SERVICING
	WHIRLPOOL APPLIANCES
		FRANCHISEDTECH-CARE SERVICE
			SERVICE		COMPANIES
		XYZSERVICECO			. 999.9999
		123 Maple

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consul- tants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33,North Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.

FSP ISa regtstered trademark of Whirlpool

0	Corporatron for quality parts Look for thussymbol
	of quality whenever You need	a replacement	part
FSP	for your Whirlpool appliance.	FSP replacement
	parts will fit right and work right. because they are

made to the same exacting specrfications used @J to build every new Whrrlpool appliance.

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