If you need service or assistance, we suggest you follow these five steps:
1. Before Calling for Assistance...
Performance problems often result from little things you can find and fix yourself withouttools of any kind.
If your refrigerator will not operate:
l Is the electric cord plugged into a live circuit with proper voltage? (See page 4.)
l Have you checked your home’s main fuses or circuit breaker box?
l Is the Refrigerator Control ON?
If there is a rattling or jingling noise or unfamiliar sounds:
l Is something on top or behind the refrigerator making noise when the refrigerator is running?
l New features on your new refrigerator make new sounds. You may be hearing air flowing from the fans, timer clicks for the defrosting cycle, or de- frost water draining in the defrost pan.
If your ice maker will not operate:
l Has the freezer had enough time to get cold? With a new refrigerator, this mighttake overnight.
l Is the signal arm ON...in the down position?
l Is the water valve turned on? Is water getting to the ice maker?
If there is water in the defrost pan:
l This is normal in hot, muggy weather.The pan can even be half full. Make sure the refrigerator is level so the pan does not overflow.
If the light does not work:
l Have you checked your home’s main fuses or circuit breaker box?
l Is the power supply cord plugged into a live cir- cuit with the proper voltage? (See page 4.)
If a bulb is burned out:
l See instructions for changing light bulbs on page
6. Only use appliance bulbs.
If the motor seems to run too much:
l Is the condenser, behind the refrigerator, free of dust and lint?
l On hot days, or if the room is warm, the motor naturally runs longer.
l If the door has been opened a lot, or if a large amount of food has been put in, the motor will run longer to cool down the interior.
Remember: Motor running time depends on dif- ferent things; number of door openings, amount of food stored, temperature of the room, setting of the controls.
And, your new refrigerator may be larger than your old one so it has more space to be cooled. It also has a regular freezer instead of a frozen food
compartment. All this means better refrigeration and may require more running time than your old one.
2. If you need assistance?..
Call Whirlpool
and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satis-
factory operation from your appliance or, if serv- ice is necessary, recommend a qualified service company in your area.
3.If you need service?..
Whirlpool hasa nation- wide network of fran-
1:chised
, ice companies. TECH-
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4. If you have a problem?..
Call our
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
Benton Harbor, Ml 49022
5.If you need FSP
replacement parts?..
FSP’ is a registered trademark of Whirlpool Cor- poration for quality parts. Look for this symbol of
quality whenever you need a replacement part
for your Whirlpool appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool COOL- LINE service assistance number in Step 2.
‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.
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