If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind
If electricity goes off:
Learn how long power will be off by calling the power company
lIf service is to be Interrupted 24 hours or less, keep freezer closed. Most food will stay frozen
l If sewice ISto be interrupted longer than 24 hours, do this.
1.Remove all unfrozen food and store In a frozen food locker. OR...
2.Place dry ice on top of food, using as large pieces as possible. Protect your hands with gloves when usrng dry Ice.
3.If nerther food locker storage or dry ice ISavail- able, use or can perishable food at once
l The length of trme food will stay frozen depends on several factors. For instance a full freezer will remain cold longer than a freezer partrally filled. And a freezer full of meat WIII stay cold longer than a freezer filled with baked goods. Also. if the food still contains Ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient. If the condition of the food IS poor or is in any way questionable, it is wise to dispose of It
If freezer stops running:
l Check to see if power cord IS plugged into the outlet.
l Check fuse box or circuit breaker.
l Check electric company for a power failure. l Be sure Temperature Control ISturned ON
If compressor seems to run too long:
l Check to see that condenser, located on back of freezer, is free of dust and lint.
lOn hot summer days or if room is hot, compressor will run longer to provide the correct amount of coolrng.
l If large amounts of unfrozen food have been put into the freezer, compressor will run longer.
l Check to see that there IS enough air circulatron space above and In back of the freezer
2. If you need assistance?..
Call Whirlpool
ance telephone number. Dial free from any- where in the U.S.:
and talk with one of our trained Consultants. The Con- sultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.
3.If you need senicti...
Whirlpool has a na-
tionwide network of franchised
States To locate
ELECTRICAL APPLIANCES- | |||
MAJOR | A REPAIR | 6 PARTS | |
|
| OR |
|
WHIRLPOOL APPLIANCES | WHIRLPOOL APPLIANCES | ||
SERVICE | COMPANIES | SERVICE | COMPANIES |
XYZSERVICECO |
| KY2 SERVICECO | |
123MAPLE | 123MAPLE | ||
OR
WASHING MACHINES, DRYERS h
WHIRLPOOL APPLIANCES
SERVICE COMPANIES XYZSERVICECO
123MAPLE999-9999
4. If you have a problems’...
Call our
Mr. Robert Stanley
Division Vice President
Whirlpool Corporation
2000
Benton Harbor, Ml 49022
5.If you need FSP” replacement parts?. .
FSPis a registered trademark of Whirlpool Corpora- tion for quality parts, Look for this symbol of quality
whenever you need a replacement part for your Whirlpool appliance, FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Whirlpool appliance.
To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool
‘If you must call or write, please provide: model number, serial number, date of purchase, and a com- plete description of the problem. This information is needed in order to better respond to your request for assistance.
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