Whirlpool EVIIOCXR Before calling for assistance, If you need assistance, Lf you need servic

If you need service or assistance, we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

it electricity goes off:

Learn how long power will be off by calling the power company

lIf service is to be interrupted 24 hours or less, keep freezer closed. Most food will stay frozen.

l If service is to be interrupted longer than 24 hours, do this:

1.Remove all unfrozen food and store in a frozen food locker OR...

2.Place 2 Ibs. (0.9 kg) of dry ice in freezer for every cu. ft. of freezer space. This will keep frozen foods for 2 to 4 days. Wear gloves to protect your hands from dry ice burns.

3.If neither food locker storage or dry ice is avail- able, use or can perishable food at once.

l The length of time food will stay frozen depends on several factors. For instance: a full freezerwill remain cold longer than a freezer partially filled. And a freezer full of meat will stay cold longer than a freezer filled with baked goods. Also, if the food still contains ice crystals, it may be safely refrozen, al- though the quality and flavor may be affected. Use this food as soon as convenient, If the condition of the food is poor or is in any way questionable, it is wise to dispose of it.

It treezer stops running:

l Check to see if power cord is plugged into the outlet.

l Check fuse box or circuit breaker.

l Check electric company for a power failure. l Be sure Temperature Control is turned ON.

if compressor seems to run too long:

l Check to see that condenser, located on back of freezer, is free of dust and lint.

lOn hot summer days or if room is hot, compressor will run longer to provide the correct amount of cooling.

l If large amounts of unfrozen food have been put into the freezer, compressor will run longer

l Check to see that there is enough air circulation space above and in back of the freezer

FSP

IS a

reglslered

trademark

of

WhIrlpool

Corporation

for quollty

ports

Look

for ihls

symbol

FSP

of

quallty

whenever

you

need

o

replacement

port

for

your

Whirlpool

appliance

FSP

replacement

0

8

parts

will

fit right

and

work

nght.

because

they ore

made

to

the

same

exacting

speclflcatlons

used

to

build

every

new WhIrlpool

appliance

2. If you need assistance*...

Call Whirlpool COOL-LiNE@service assistance telephone number. Dial tree trom:

Continental U.S. . . . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfac- tory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

3. lf you need servic&...

Whirlpool has a na-

tionwide network of franchised TECH-CARE@ Service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-warranty service,

1 FRANCHISED SERVICE anywhere in the United

States. To locate

TECH-CARE service in your area, call our COOL-LINE service assistance telephone number [see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES	-	HOUSEHOLD-		ELECTRICAL		APPLIANCES-
MAJOR -	SERVICE 6 REPAIR			MAJOR -		REPAIRING		6 PARTS
			OR
WHIRLPOOL	APPLIANCES			WHIRLPOOL		APPLIANCES
FRANCHISED TECH-CARE SERVICE				FRANCHISED TECH-CARE SERVICE
SERVICE		COMPANIES			SERVICE		COMPANIES
XYZ SERVICE CO				XYZ SERVICE CD
123 Maple		999-9999		123 Maple				999.9999
			OR
		WASHING MACHINES,			DRYERS
		6 IRONERS	-	SERVICING
		WHIRLPOOL	APPLIANCES
		FRANCHISED TECH-CARE SERVICE
		SERVICE		COMPANIES
		XVZ SERVICE CO			999-9999
		123 Maole

4. If you have a problem*...

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33,North Benton Harbor, Ml 49022

*If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.

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