Whirlpool FGP325A If you need assistance, If you need service, Possible Cause, Problem, Solution

PROBLEM

Burner makes popping noise when on

Control knob(s) will not turn

Cooking results are not what you expected

POSSIBLE CAUSE

Burner is wet from washing.

You are not pushing in before turning.

The range is not level.

The oven temperature seems too low or too high.

The oven was not preheated as the recipe calls for.

The recipe has never been tested or is not from a reliable source.

The pans are not the type or size recommended in the recipe. There is not proper air circulation around pan when baking.

Flame size does not fit the cooking utensil being used.

When broiling, you have not completely closed the broiler drawer.

SOLUTION

Let dry.

Push control knob(s) in before turning to a setting.

Level range. (See Installation Instructions.)

Adjust the oven temperature control. (See “Adjusting the oven temperature control” on page 13.)

Preheat oven if called for in recipe.

Use only tested recipes from a reliable source.

Refer to a reliable cookbook for recom- mended pan type and size.

Allow 1 ‘/i to 2 inches (4-5 cm) on all sides of the pans for air circulation. There must be a minimum space of 1 inch (2.5 cm).

Adjust flame size to fit cooking utensil.

Completely close broiler drawer.

2. If you need assistance . . .

Call our toll-free telephone number. Dial free from anywhere in the U.S.:

l-600-44-ROPER (l-800-447-6737)

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.

For further information, write to: Mr. William Clark

Consumer Assistance Representative Roper Brand Appliances

2000 M-69

Benton Harbor, MI 49022

Please include a daytime phone number in your correspondence.

3. If you need service . ..

Contact the dealer from whom you purchased the appliance or the authorized servicer in your area. For help finding an authorized servicer in your area, call our toll-free telephone number in Step 2.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of inde- pendent consumer experts that voices con- sumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Roper Brand Appliance warrantor have failed to resolve your problem.

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chicago, IL 60606

lMACAP will in turn inform us of your action.

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