Quartz bulb does not appear to be on
■This is not unusual. See “Grill Element” section.
■Is the element still working properly?
Place 2 slices of bread on the circular grill rack, place the rack on the turntable and close the door. Program the oven using manual or custom grill – without microwaves – for 4 minutes (see “Grill” section). The bread should toast dark brown. If the bread does not toast, call for service. See “Assistance or Service” section.
Radio, TV or cordless phone interference
■Is the oven plugged into the same outlet? Try a different outlet.
■Is the radio or TV receiver near the oven?
Move the receiver away from the oven, or adjust the radio or TV antenna.
■Are the oven door and sealing surfaces clean? Make sure these areas are clean.
■Is the cordless phone frequency 2.4 GHz?
Some 2.4
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP® replacement parts. FSP® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.
To locate FSP® replacement parts in your area, call our Customer Interaction Center telephone number or your nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center toll free:
Our consultants provide assistance with:
■Features and specifications on our full line of appliances.
■Installation information.
■Use and maintenance procedures.
■Accessory and repair parts sales.
■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
■Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI
Please include a daytime phone number in your correspondence.
Replacement Parts
Glass Turntable | Sizzle Pan |
Part No. 4393799 | Part No. 8184863 |
Turntable Support and Rollers | Handle (for Sizzle Pan) |
Part No. 8184102 | Part No. 8204652 |
Turntable Rollers | Grill Rack (circular) |
Part No. 4393861 | Part No. 8184862 |
Turntable Hub | Grease Filters |
Part No. 8183949 | Part No. 8184003 |
Cooking Rack (rectangular) | Charcoal Filters |
Part No. 8184865 | Part No. 8184002 |
Cooktop and Oven Halogen |
|
Capsule Bulb |
|
Part No. 8185188 |
|
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