If You Need Assistance

Or Service

This section is designed to help you save the cost of a service call. First we outline possible problems, their causes and their solutions. However, you may still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, you will need to provide a complete descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information is needed to respond to your request properly.

1. Before calling for assistance . . .

Performance problems often result from liile things you can find and fix without tools of any kind. Please check the chart below for problems you can fii. lt could save you the cost of a service call.

PROBLEM

Dryer will not run.

Dryer wlll not heat.

Drying time too long.

POSSlBLE CAUSE

Power cord is plugged into a live circuit with proper voltage.

Dryer door is closed.

Start button is pushed firmly. Controls are set in a running or ON position.

Home’s main fuse has blown or circuit breaker has tripped. Also check if a timedelay fuse or circuit breaker has been used.

Cycle control knob or tempera- ture selector is set on AIR.

Heat cycle is in its last minutes (there is no heat during that time).

Home’s main fuse has blown or circuit breaker has tripped. Also check if a time-delayed fuse or circuit breaker has been used.

Gas shutoff valves are open both on dryer and on supply line.

Lint screen is clean.

Exhaust duct or outside exhaust hood is clogged.

SOLUTlON

Turn cycle control knob to OFF. Firmly plug cord into electrical outlet. Check circuit vottage at fuse/circuit breaker box. Reset controls and push start button.

Cbse door firmly. Push start button.

Set controls and push start button.

Turn cycle control knob to OFF. Replace fuse with a timedelay fuse of the correct capacity. Reset circuit breaker. Reset controls and push start button.

Reset cycle control knob or tempera- ture selector to heat setting.

Wait for cycle to finish.

Turn cycle control knob to OFF. Replace fuse with a time-delayed fuse of the correct capacity. Reset circuit breaker. Reset controls and push start button.

The circuit supplying an electric dryer uses 2 breakers or 2 fuses. lf one breaker has tripped or one fuse has blown, the dryer may run, but not heat.

Turn cycle control knob to OFF. Open gas valves. Wait 5 minutes. Reset controls and push start button.

Clean lint screen. See instructions on page 9.

See ‘Slow drying” section of table, page 14, for additional information. Clean if needed.

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Whirlpool GL3030W, Gl2020W, EL2020W, EL3030W operating instructions If You Need Assistance, Before calling for assistance