TROUBLESHOOTING

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In the U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Refrigerator Operation

The refrigerator will not operate

WARNING

Electrical Shock Hazard

Plug into a grounded 3 prong outlet.

Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

■Power cord unplugged? Plug into a grounded 3 prong outlet.

■Is outlet working? Plug in a lamp to see if the outlet is working.

■Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker.

■Are controls on? Make sure the refrigerator controls are on. See “Using the Controls.”

■New installation? Allow 24 hours following installation for the refrigerator to cool completely.

NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.

■Sizzling/Gurgling - water dripping on the heater during defrost cycle

■Popping - contraction/expansion of inside walls, especially during initial cool-down

■Water running - may be heard when water melts during the defrost cycle and runs into the drain pan

■Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.

The doors will not close completely

■Door blocked open? Move food packages away from door.

■Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open

WARNING

Explosion Hazard

Use nonflammable cleaner.

Failure to do so can result in death, explosion, or fire.

■Gaskets dirty or sticky? Clean gaskets and contact surfaces with mild soap and warm water. Rinse and dry with soft cloth.

Temperature and Moisture

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator seems noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with explanations.

■Buzzing - heard when the water valve opens to fill the ice maker

■Pulsating - fans/compressor adjusting to optimize performance

■Hissing/Rattling - flow of refrigerant, movement of water lines, or from items placed on top of the refrigerator

Temperature is too warm

■New installation? Allow 24 hours following installation for the refrigerator to cool completely.

■Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

■Large load of food added? Allow several hours for refrigerator to return to normal temperature.

■Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

■Humid room? Contributes to moisture build-up.

■Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

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Whirlpool GR2SHWXPS02, GR2SHWXPQ02, GR2SHWXPL02 Troubleshooting, Refrigerator Operation, Temperature and Moisture
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W10131410A, GR2SHWXPL02, GR2SHWXPQ02, GR2SHWXPS02 specifications

The Whirlpool GR2SHWXPS02, GR2SHWXPQ02, GR2SHWXPL02, and W10131410A represent a range of innovative appliances designed to elevate the user experience in modern kitchens. These models blend cutting-edge technology with user-friendly features, making them an ideal choice for anyone seeking efficiency and convenience.

One of the standout features of these Whirlpool models is their spacious interiors, providing ample storage for groceries and meal prep items. Each variant is designed with adjustable shelves, allowing for flexible organization according to personal needs. This adaptability caters to various sizes of food items, such as tall bottles and large containers, ensuring users can maximize their storage potential.

In terms of technology, these refrigerators are equipped with advanced cooling systems that maintain optimal temperatures and humidity levels. This helps in preserving the freshness of food items for longer periods. The incorporation of LED lighting not only adds a modern aesthetic but also enhances visibility, ensuring users can easily locate items even in darker corners.

Energy efficiency is another critical aspect of these models. They are designed to consume less energy while still delivering top-notch performance. This eco-friendly feature not only reduces the carbon footprint but also leads to savings on utility bills, making it a smart investment for budget-conscious consumers.

The intuitive control panels offer simplicity and convenience, allowing users to adjust settings easily. Some models may even incorporate smart technology, enabling users to monitor and control their refrigerator remotely via smartphone applications. This feature provides added peace of mind and makes it easier to manage food inventory, even while away from home.

When it comes to design, the Whirlpool GR2 series stands out with its sleek and modern appearance, available in various finishes that complement any kitchen décor. The stainless steel options not only add sophistication but are also resistant to fingerprints, ensuring that the appliance continues to look sleek with minimal maintenance.

In summary, the Whirlpool GR2SHWXPS02, GR2SHWXPQ02, GR2SHWXPL02, and W10131410A offer a blend of spacious storage, advanced cooling technologies, energy efficiency, and modern design. These features make them an excellent choice for individuals and families navigating the demands of contemporary living, setting a high standard for kitchen appliances. With this range, Whirlpool continues to demonstrate its commitment to innovation and consumer satisfaction, delivering appliances that enhance daily life.
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