Radio, TV or cordless phone interference

Is the microwave oven plugged into the same outlet? Try a different outlet.

Is the radio or TV receiver near the microwave oven? Move the receiver away from the microwave oven, or adjust the radio or TV antenna.

Are the microwave oven door and sealing surfaces clean? Make sure these areas are clean.

Is the cordless phone frequency 2.4 GHz?

Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise while the microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these items during microwave oven operation.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new IKEA® appliance.

To locate factory specified parts in your area, call us or your nearest designated service center.

In Canada

Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Use and maintenance procedures.

Accessory and repair parts sales.

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool Canada LP designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

In the U.S.A.

Call the Whirlpool Customer eXperience Center toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at:

Customer Interaction Centre

Whirlpool Canada LP

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable

Charcoal Filter

Part Number 4393799

Part Number 8206230

Turntable Support and Rollers

Cooktop Light Bulb

Part Number 8206227

Part Number 8206232

Turntable Hub

Microwave Oven Light Bulb

Part Number 8206228

Part Number 4393681

Grease Filters

 

Part Number 8206229

 

For further assistance

If you need further assistance, you can write to Whirlpool Corporation with any questions or concerns at:

IKEA Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Cleaning Supplies

Heavy Duty Degreaser

Stainless Steel Cleaner & Polish

Part Number 31552

Part Number 31462

All-Purpose Appliance Cleaner

 

Part Number 31662

 

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Whirlpool IMH16XS manual Assistance or Service, Canada, U.S.A, Replacement Parts