TROUBLESHOOTING

Most cooking problems often are caused by little things you can find and fix without tools of any kind. Check the lists below and on the next page before calling for assistance or service. If you still need help, see the “Requesting Assistance or Service” section on pages 41 or 42.

MICROWAVE OVEN DOES NOT WORK

 

PROBLEM

CAUSE

 

 

 

 

 

 

Nothing works.

The power supply cord is not plugged into a live circuit with the proper

 

 

voltage. (See the “Electrical requirements” section on page 5 and the

 

 

“Electrical connection” section on page 12.)

 

 

A household fuse has blown or a circuit breaker has tripped.

 

 

The electric company has had a power failure.

 

 

 

 

 

The microwave oven

You are using the oven as a timer. Touch TIMER OFF to cancel the

 

will not run.

Minute Timer.

 

 

The door is not firmly closed and latched.

 

 

You did not touch START/ENTER.

 

 

You did not follow directions exactly.

 

 

An operation that you set earlier is still running. Touch OFF/CANCEL to

 

 

cancel that operation.

 

 

 

 

 

COOKING TIMES

 

PROBLEM

CAUSE

 

 

 

 

 

Food is not cooked

The electric supply to your home or wall outlets is low or lower than normal.

 

enough.

Your electric company can tell you if the line voltage is low. Your electrician

 

 

or service technician can tell you if the outlet voltage is low.

 

 

The cook power is not at the recommended setting. Check the chart on

 

 

page 21.

 

 

You have not allowed enough cooking time for the amount of food being

 

 

cooked. Larger amounts of food need longer cooking times.

 

 

 

 

 

The display shows a time

The oven door is not closed completely.

 

counting down but the

You have set the controls as a minute timer. Touch TIMER OFF to

 

oven is not cooking.

 

cancel the Minute Timer.

 

 

 

 

 

 

 

 

continued on next page

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Image 39
Whirlpool YMH6140XF installation instructions Troubleshooting, Problem Cause