TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
| Nothing will operate |
| Turntable | will | not operate |
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| Has a household | fuse | blown, or has the circuit breaker | • Has the tape | been removed from | turntable | hub? | |||||
| tripped? |
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| See "Turntable" | section. |
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| Replace the fuse or reset the circuit breaker. If the problem | Is the turntable properly in place? |
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| continues, call an | electrician. |
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| Make sure turntable is correct side up and is sitting securely | |||||||||||
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• | Is the appliance | wired | properly? | on the turntable | support. |
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| See Installation Instructions provided with your microwave | Is the turntable support operating properly? |
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| oven. |
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| Remove turntable. Remove and clean turntable support and | |||||||||
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| rollers. Replace turntable support. Replace turntable. Place | ||||||||
| Oven will not operate |
| 1 cup (250 mL) of water | on the turntable, then | restart | |||||||
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| microwave oven. If it still is not working, call for service. See | ||||||||
• | Is the door completely | closed? | "Assistance | or Service" | section. Do not operate | the | ||||||
| Firmly close door. |
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| microwave | oven | without | turntable | and turntable | support | |||
• Is a spacer (on some models) attached to the inside of the | working | properly. |
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door?
Remove spacer, then firmly close door.
•Is the electronic oven control set correctly? See "Microwave Oven Control" section.
•On some models, is the Control Lock set? See "Control Lock" section.
•On some models, is the Demo Mode activated? See "Dome Mode" section.
•Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not heat, call for service. See "Assistance or Service" section.
Oven makes humming noise
•This is normal and occurs when the power supply switches the magnetron on and off.
Oven door looks wavy
Turntable alternates rotation directions
•This is normal and depends on motor rotation at the beginning of the cycle.
Display shows messages
Is the display showing ":"?
There has been a power failure or the clock time has been turned off. See "Display" section to clear display. See "Clock" section to reset the clock or to turn it on.
•Is the display showing a letter followed by a number? See "Display" section to clear. If it reappears, call for service. See "Assistance or Service" section.
Display shows time countdown, but is not operating
•Is the Timer in use? See "Timer" section.
• | On some models, | is the Demo Mode in use? |
• This is normal and will not affect performance. | See "Dome Mode" | section. |
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