Whirlpool MW1200XP Before calling for assistance, If you need assistance?, If you need service?

Models: MW1200XP MW120EXP

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1.Before calling for assistance...

DO NOT use the oven for storage. Do not leave paper products, books or cooking utensils in the oven when not in use. Fire may result if some-

one accidentally starts the oven.

Don’t let anything touch the top of the oven.

Starting a microwave

oven when its empty is not

recommended. If you ex- periment, put a container of water in the oven.

DO NOT OVERCOOK POTATOES.Fire could result.

At the end of the recom- mended cooking time they should be slightly firm. Wrap in foil and set aside for 5 minutes. They will finish cooking while standing.

If you need service or assistance, we suggest you follow these four steps:

1.Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If nothing operates:

l Is the oven correctly plugged into a live circuit with the proper voltage? (See page 8.1

l Have you checked your home’s main fuses or

circuit breaker box?

If the microwave oven will not run:

lIs the timer set?

l Is the door firmly closed and latched? l Did you follow the directions exactly?

If the microwave cooking times seem too long:

l Is the electric supply to your home low or lower than normal? Your electric company can tell you if the line voltage is low.

l Is the Cook Power at the recommended setting?

l Are you allowing for more time when cooking more food at one time?

2. If you need assistance?..

Call the Whirlpool COOL-LINEa service as- sistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . (800) 253-1121 and talk with one of our trained Consultants. The Consultant can instruct you on how to obtain satisfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

3.If you need service?..

Whirlpool has a nationwide network of franchised TECH-CARE@ service Companies.

TECH-CARE service technicians are trained to fulfill the product warranty and provide after-

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warranty service, anywhere in the United States. To locate TECH-CARE service in your area, call our COOL-LINE service assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLD-

ELECTRICAL

APPLIANCES-

 

MAJOR-

SERVICE

L REPAIR nrt MAJOR-

REPAIRING

6

PARTS

 

 

 

-..

 

 

 

 

WHIRLPOOL

APPLIANCES

WHIRLPOOL

APPLIANCES

 

 

FRANCHISEDTECH

CARESERVICE

FRANCHISEDTECH-CARESERVICE

SBRVI(‘6

CO.Ml?4.VIES

SERVICE

(‘O.MPA.VIES

XYLSERVICECO

 

XYZSERVICECO

 

 

 

123 Mapie

 

999~9999

123Map1e

-....-

 

-.

999.9999

OR

WASHING MACHINES.DRYERS

6 IRONERS- SERVICING

WHIRLPOOL APPLIANCES

FRANCHISEOTECH-CARESERVICE

SERVIC‘E (‘O.MPAVlES

XYZSERVICECO

123 Maple ..- -... 999.9999

4. If you have a problem%.

Call our COOL-LINE service assistance tele- phone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Stephen E. Upton

Senior Vice President

Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

‘If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This infor- mation is needed in order to better respond to your request for assistance.

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Whirlpool MW1200XP Before calling for assistance, If you need assistance?, If you need service?, If you have a problem%