Whirlpool MW3500XW General Lnformation, Before calling for assistance, If you need assistance%

Models: MW3500XW

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General Lnformation

If your electric power line or outlet voltage is less than normal 120 volts, cooking times mav be longer.

To test a dish for safe use, put it into the oven with a cup of water beside it.

Cook on high Cook Power for one minute. if the dish gets hot and water stays cool, do not use it.

If you need service or assistance,

we suggest you follow these four steps:

1. Before calling for assistance...

Performance problems often result from little things you can find and fix yourself without tools of any kind.

if nothing operates:

L Is the oven correctly plugged into a live circuit with the proper voltage? (See page 20.1

*Have you checked your home’s main fuses or circuit breaker box?

I Have you checked the electric company for a power failure?

if you do not hear the Programming lone:

9 Is the command correct?

l Has the tone been cancelled? (See page 6.1 if the fan seems to be running slower than usual:

l Has the oven been stored in a cold area? The fan will run slower until the oven warms up to normal room temperature.

if there has been a power interruption, the Display will show 88:88. Reset the clock (page 61.

if the microwave oven will not run: b Is the oven being used as a timer?

+Is the door firmly closed and latched?

1Did you touch START?

VDid you follow the directions exactly?

if the microwave cooking times seem too long:

I Is the electric supply to your home or wall out- lets low or lower than normal? Your electric company can tell you if the line voltage is low. Your electrician or service technician can tell you if the outlet voltage is low.

li Is the Cook Power at the recommended setting?

-Are you allowing for more time when cooking more food at one time?

if the display shows a time counting down but the oven is not cooking:

=Is the oven door closed completely?

+Have you set the controls as a kitchen timer?

t Is the oven in standing time between QUICK DEFROST and COCK I? [See page 11.)

2. If you need assistance%.

Call Whirlpool COOL-LINE@ service as-

sistance telephone number. Dial free from anywhere in the U.S.:

l-800-253-1301

and talk with one of our trained Consultants. The Consultants can instruct you in how to obtain satisfactory operation from your appliance or, if

service is necessary, recommend a qualified service company in your area.

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Whirlpool MW3500XW manual General Lnformation, Before calling for assistance, If you need assistance%