Whirlpool RF0100XKW0 manual 1l Before calling for assistance, 2l Ifyouneedassistance”

If you need service or assistance, we suggest you follow these four steps:

1l Before calling for assistance.. .

Performance problems often result from little things y’ou can find and fix yourself without tools of any kind.

If nothing operates:

l Is the appliance correctly wired to or plugged into a live

circuit with the proper voltage? [See “Installation Instructions”.)

l Have you checked the fuse or circuit-breaker box?

If surface		elements		will	not	operate:
l	Have	you	checked	the	main fuse or		circuit-breaker	box?
l	Are surface		units	plugged		in all the	way?
l	Do the control knobs turn?

If surface element control knob or knobs will not turn: l Did you push in before trying to turn?

If the oven will not operate:

l Is the Oven Selector Control turned to a setting (BAKE or BROIL]?

l Is the Oven Temperature Control turned to a temperature setting?

If cooking		results aren’t what you expect:
l	Is the appliance		level?
l	Are you	using	utensils recommended	on pages 8 and 9?

lIf baking, have you allowed 1% to 2 inches (4-5 cm) on all

sides of the pans for air circulation?

l Have you preheated the oven as the recipe calls for? l Are the utensils the size called for in the recipe?

l Are you following a tested recipe from a reliable source? See pages 6 through 9 for more information on cooking prob-

lems and how to solve them.

2l Ifyouneedassistance”...

Call the Whlrlpool COOL-LINE” service assistance tele- phone number. Dial free from:

Contlnental U.S. . . . . . . . . . . . . . . . . . . . . . . . (800) 253-1301

Michigan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawall . . . . . . . . . . . . . . . . . . . . . . (800) 253-1121

and talk with one of our trained Consultants. The Consultant can instruct you in how to obtain satisfactory operation from

your appliance or, if service is necessary, recommend a qualified service company in your area.

3l Ifyou need service*...

FRANCHISED SERVICE

Whirlpool has a nationwide network of franchised TECH- CAREE Service Companies. TECH-CARE service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States. To locate TECH-CARE services in your area, call our COOL-LINE service

assistance telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

APPLIANCES-HOUSEHOLO-		ELECTRICAL APPLIANCES-
MAJOR-SERVICE	& REPAIR	MAJOR-REPAIRING & PARTS
WHIRLPOOL APPLIANCES		OR WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SERVICE		FRANCHISED TECH-CARE SERVICE
SERVICE	COMPAiWES	SERVICE	COMPAMES
XYZ SERVICE CO		XYZ SERVICE CO
123 Maple	999.9999	123 Maple	999.9999

WASHING MACHINE:RDRYERS

&IRONERS-SERViCING

WHIRLPOOL APLIANCES FRANCHISED TECH-CARE SERVICE

SERVICE COMPASIES XYZ SERVICE CO

123 Maple 999-9999

4l If you have a problem*. ..

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Guy Turner, Vice President Whirlpool Corporation

Administrative Center 2000 US-33 North Benton Harbor, Ml 49022

AIf you must call or write, please provide: model number, serial number, date of purchase, and a complete descrip- tion of the problem. This information is needed in order to better respond to your request for assistance.

FSP is a registered trademark of Whirlpool Corporation for

0 quality parts. Look forthis symbol ofquality whenever you

FSP need a replacement part for your Whirlpool appliance. FSP

replacement parts wll fli right and work right,, because they

R are made to the same exacting specificahons used to build every new Whirlpool appliance.