If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
l Is the Oven Selector turned to a set- ting (BAKE or BROIL)?
l Is the Oven Temperature Control turned to a temperature setting?
If surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way?
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
If cooking results aren’t what you expected:
l Is the range level?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed 1% to 2 inches
l Have you preheated the oven as the recipe calls for?
l Are the pans the size called for In the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more infor- mation on cooking problems and how to solve them.
2.If you need assistance?..
Call Whirlpool
ice assistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained con- sultants The consultants can instruct you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your area.
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