If You Need Assistance
Or Service
This section is designed to help you Save the cost of a service call. Part 1 of this section outlines possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you what to do if you still need assistance or service. When calling our Consumer Assistance Center for help or calling for service, please provide a detailed descrip- tion of the problem, your appliance’s complete model and serial numbers and the purchase date. (See page 2.) This information will help us respond properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please check the chart below for problems you can fix. It could save you the cost of a service call.
PROBLEM
Nothing operates
The oven will not Dperate
POSSIBLE CAUSE
The power supply cord is not plugged into a live circuit with the proper voltage.
A household fuse has blown or a circuit breaker has tripped.
The Oven Selector is not turned to BAKE or
BROIL.
The Oven Temperature Control Knob is not turned to a temperature setting.
SOLUTION
Plug Power supply cord into a live circuit with proper voltage. (See Installation Instructions.)
Replace household fuse or reset circuit breaker.
Turn the Oven Selector to the desired setting.
Turn the Oven Temperature Control Knob to the desired setting.
surface units will | A household | fuse | has | Replace household | fuse or reset circuit | ||
iot operate | blown or a circuit | breaker | breaker. |
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| ||
| has | tripped. |
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| The | control | knob(s) will | Turn knob(s) again, | pushing | in as you | |
| not | turn. |
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| turn. |
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| continued | on next page |
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