![If you need service or assistance,](/images/new-backgrounds/73103/7310341x1.webp)
If you need service or assistance,
we suggest YOUfollow these five steps:
1.Before calling for assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the propervolt- age? [See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
It the oven will not operate:
l Is the Oven Selector turned to a Set- ting (BAKE or BROIL, but not TIMED BAKE)?
l Is the Oven Temperature Control turned to a temperature setting?
If surface units will not operate or seem to cook too slow:
l Have you checked your home’s main fuses or circuit breaker box?
l Is the surface unit control knob turned to a setting other than OFF?
l Are you using the proper cook- ware? See page 6.
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
If the
l Are the Oven Selector and Oven Temperature Control set on CLEAN?
l Does the Start Time Dial show the correct time of day?
l Is the Stop Time Dial set ahead to the time you want the cleaning cycle to stop?
. Is the Lock Lever all the way to the right?
If cooking results aren’t what you expected:
l Is the range level?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed 1% to 2 inches
l Have you preheated the oven as the recipe calls for?
l Are the pans the size called for in the recipe?
l Are you following a tested recipe from a reliable source?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more infor-
mation on cooking problems and how to solve them.
2.If you need assistance?..
Call Whirlpool
ice assistance telephone number. Dial free tram anywhere in the U.S.:
and talk with one of our trained con- sultants. The consultants can instruci you in how to obtain satisfactory oper-
ation from your appliance or, if ser+
ice is necessary, recommend u
qualified service company in you1 area.