If you need service or assistance,
we suggest you follow these five steps:
1.Before calling for
assistance...
Performance problems often result from little things you can find and fix without tools of any kind.
If nothing operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
lIs the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE)?
l Is the Oven Temperature Control turned to a temperature setting?
It surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way?
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
lDid you push in before trying to turn?
If the
l Are the Oven Selector and Oven Temperature Control set on CLEAN?
l Does the Start Time Dial show the correct time of day?
lIsthe Stop Time Dial set ahead to the time you want the cleaning cycle to stop?
l Is the Lock Lever all the way to the right?
If cooklng results aren’t what you expected:
lIs the range level?
l Does the oven temperature seem too low or too high? See page 10.
l If needed, have you preheated the oven as the recipe calls for?
l Are you following a tested recipe from a reliable source?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed IYzto 2 inches
lAre the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face elements being used?
See the Cooking Guide for more infor- mation on cooking problems and how to solve them.
2.If you need assistance%.
Call Whirlpool
ice assistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained con- sultants The consultants can instruct you in how to obtain satisfactory oper- ation from your appliance or, if serv- ice is necessary, recommend a qualified service company in your area.
24
