If you need service or assistance, we suggest you follow these steps:
1.Before calling for assistance... -
Performance problems often result from little things you can find and fix without tools of any kind.
If nothlng operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See Installation Instructions.)
l Have you checked your home’s main fuses or circuit breaker box?
If the oven will not operate:
l Is the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE)?
. Is the Oven Temperature Control turned to a temperature setting?
. Is the automatic MEALTIMER’” Clock set correctly?
If surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
. Are surface units plugged in all the way?
l Do the control knobs turn?
If surface unit control knob(s) will not turn:
l Did you push in before trying to turn?
If the
l Are the Oven Selector and Oven Temperature Control set on CLEAN?
. Does the Start Time Dial show the correct time of day? Is the knob all the way out?
lIs the Stop Time Dial set ahead to the time you want the cleaning cycle to stop?
l Is the Lock Lever all the way to the right?
If cooking results aren’t what you expected:
l Is the range level?
l Does the oven temperature seem too low or too high? See page 10.
l If needed, have you preheated the oven as the recipe calls for?
l Are you following a tested recipe from a reliable source?
l Are you using pans recommended in the Cooking Guide?
l If baking, have you allowed 1I:2 to 2 inches
l Are the pans the size called for in the recipe?
l Do the cooking utensils have smooth, flat bottoms and fit the sur- face elements being used?
See the Cooking Guide for more infor- mation on cooking problems and how to solve them.
2.If you need assistance?..
Call Whirlpool
ice assistance telephone number. Dial free from anywhere in the U.S.:
and talk with one of our trained con- sultants The consultant can instruct you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your area.
If you prefer, write to:
Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
