Whirlpool RF385PXW, RF385PCW manual Before calling for assistance, If you need assistance%

Models: RF385PXW RF385PCW

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1. Before calling for

If you need service or assistance, we suggest you follow these steps:

1. Before calling for

assistance...

Performance problems often result from little things you can find and fix without tools of any kind.

If nothing operates:

l Is the power supply cord plugged into a live circuit with the proper volt- age? (See Installation Instructions.)

. Have you checked your home’s main fuses or circuit breaker box?

If the oven will not operate:

lIs the Oven Selector turned to a set- ting (BAKE or BROIL, but not TIMED BAKE]?

l Is the Oven Temperature Control turned to a temperature setting?

If surface units will not operate:

l Have you checked your home’s main fuses or circuit breaker box?

l Are surface units plugged in all the way?

lDo the control knobs turn?

If surtace unit control knob(s) will not turn:

lDid you push in before trying to turn?

If the Self-Cleaning cycle will not operate:

l Are the Oven Selector and Oven Temperature Control set on CLEAN?

lIs the Lock Lever all the way to the right?

l Did you push the Self-Clean Button?

If cooking results aren’t what you expected:

lIs the range level?

. Does the oven temperature seem too low or too high? See page 12.

l If needed, have you preheated the oven as the recipe calls for?

9 Are you following a tested recipe from a reliable source?

l Are you using pans recommended in the Cooking Guide?

lIf baking, have you allowed 1%to 2 inches (4-5 cm] on all sides of the pans for air circulation?

lAre the pans the size called for in the recipe?

l Do the cooking utensils have smooth, flat bottoms and fit the sur- face unit being used?

See the Cooking Guide for more infor- mation on cooking problems and how to solve them.

2.If you need

assistance%

Call Whirlpool COOL-LINEa serv-

ice assistance telephone number. Dial free from anywhere in the U.S.:

1-800-253-1301

and talk with one of our trained con- sultants. The consultant can instruct you in how to obtain satisfactory oper- ation from your appliance or, if service is necessary, recommend

a qualified service company in your area.

If you prefer, write to:

Mr. Donald Skinner

Director of Consumer Relations Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

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Whirlpool RF385PXW, RF385PCW manual Before calling for assistance, If you need assistance%