![If you need service or assistance,](/images/new-backgrounds/73091/7309151x1.webp)
If you need service or assistance,
we suggest you follow these five steps:
L Before calling for assistance...
Performance problems often result from little things you can find and fix yourself without tools of any kind.
if nothing operates:
l Is the power supply cord plugged into a live circuit with the proper volt- age? (See “Installation Instructions:‘)
l Have you checked your home’s main fuses or circuit breaker box?
if the oven will not operate:
l Is the Oven Selector turned to a set- ting [BAKE or BROIL, but not TIMED BAKE)?
l Is the Oven Temperature Control turned to a temperature setting?
it surface units will not operate:
l Have you checked your home’s main fuses or circuit breaker box?
l Are surface units plugged in all the way?
l Do the control knobs turn?
If surtace unit control knob(s) will not turn:
l Did you push in before trying to turn?
if the
l Are the Oven Selector and the Oven Temperature Control set on CLEAN? l Did you push the
l Is the Lock Lever all the way to the right? (The Clean Light will come on.)
If cooking results are not what you expected:
Is the range level?
Are you using pans recommended in the Cooking Guide?
If baking, have you allowed 1% to 2 inches
Have you preheated the oven as the recipe calls for?
Are the pans the size called for in the recipe?
Are you following a tested recipe from a reliable source?
Do the cooking utensils hove smooth, flat bottoms and fit the sur- face unit being used?
See the Cooking Guide for more infor- mation on cooking problems and how to solve them.
2.If you need assistance:..
Call Whirlpool
Ice assistance telephone number. Dlai free from anywhere in the U.S.:
and talk with one of our trained Con- sultants The Consultants can instruct you in how to obtain satisfactory oper-
ation from your appliance or, if serv-
ice is necessary, recommend a
qualified service company in your area.
26