I

I I’

IF YOU NEED SERVICE OR ASSISTANCE. WE SUGGEST YOU

FOLLOW THESE FOUR STEPS:

1. Before calling for assistance.. .

Performance problems often result from little things you can find and fix yourself without tools of any kind.

If nothing operates:

lIs the range plugged into an operating outlet or wired into a live circuit

with the proper voltage? (See Installation Instructions.) l Have you checked the main fuse or circuit-breaker box?

If the oven will not operate:

l Is the Oven Selector Knob turned to a setting (BAKE or BROIL, but not TIMED)?

l Is the Oven Temperature Control Knob turned to a temperature setting?

If surface units will not operate:

l Have you checked the main fuse or circuit-breaker box? l Are surface units plugged in all the way?

l Do the control knobs turn?

If surface-unit Control Knob or Knobs will not turn:

l Is the spring put in correctly, as shown on page 12 in the “Cleaning and Caring for your Range” Section?

lDid you push in before trying to turn?

If the Self-Cleaning Cycle will not operate:

l Are the Oven Selector Knob and the Oven Temperature Control Knob set to “CLEAN?”

lDoes the Start Time Knob show the correct time of day?

l Is the Stop Time Knob set ahead to the time you want the cleaning cycle to stop?

lIs the Lock Lever all the way to the right? (The Clean Light will come on.)

If cooking results aren’t what you expect:

lIs the range level?

l Are you using pans recommended in the Cooking Guide?

lIf baking, have you allowed 1% to 2 inches (4-5 cm) on all sides of the pans for air circulation?

l Does the oven temperature seem too low or too high? See page 5, “Resetting Your Oven Temperature Control Knob.”

l Have you preheated the oven as the recipe calls for?

lAre the pans the size called for in the recipe?

l Are you following a tested recipe from a reliable source? l Do the cooking utensils have smooth, flat bottoms?

lDo the cooking utensils fit the surface unit being used?

See the Cooking Guide for more information on cooking prob- lems and how to solve them.

2. If you

need assistance*. . .

 

 

 

 

 

 

 

 

 

Call

the

Whirlpool

COOL-LINE”,

service

assistance

tele-

phone number. Dial free from:

 

 

 

 

 

 

 

 

Continental

U.S

(800)

253-1301

 

Michigan

. .

. . . .

. . . . . .

. . . . . . . . . . . .

. . . .

. . . . .

.

(800)

632.2243

 

Alaska &

Hawaii

. . . . .

. . . . . . . . . . . .

. . . .

. . . . .

.

(800)

253-1121

 

and

talk

with

one

of our

trained Consultants.

The

Consultant

 

can

instruct

you

in how

to obtain

satisfactory

operation

from

your appliance

or, if

service

is

necessary,

recommend

a qualified

 

service

company

in

your

area.

 

 

 

 

 

 

 

 

 

 

 

 

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Whirlpool RJE-3600 warranty Cool-Line