Ifyou need service or assistance, we suggest you follow these four steps: 1
l
Before calling for assistance.. .
Performance problems often result from
little things you can find and fix yourself with-
out tools of any kind.
If nothlng operates:
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Is the oven correctly wired into o live circuit
with the proper voltage? [See Installation
Instructions.)
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Have you checked the man fuse or circuit
breaker box?
It the microwave oven will not run:
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Is the timer set?
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Is the Cook Power set?
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Is the door firmly closed and latched?
9 Did you push the START Button?
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Did you follow the directions on pages 5
and 6 exactly?
If microwave cooking times seem too long:
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Is the electric supply to your home low or
lower than normal? Your electric company
can tell you If the line voltage is low.
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Is the Cook Power at the recommended
setting?
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4re you allowing for more time when cook-
Ing more food at one trme?
If the microwave oven turns off too soon or
not soon enough when using the probe:
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Is at least 1 3 of the probe in the food?
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Is the probe tip in the center of the food?
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Is the probe touchtng bone or fat7
9 Have you allowed roasts to stand for a few
minutes after cookIng
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Is the probe plugged tightly Into its socket7
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Is the Cook Power set where it should be?
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Is the Meal Sensor Probe Control set at the
end temperature you want7
If the lower oven will not operate:
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Is the Oven Selector turned to a setting
[BAKE or BROIL, but not TIMED)?
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Is the Oven Temperature Control turned to a
temperature setting?
If sol1 is visible on continuous-cleaning oven
finish:
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The special finrsh IS designed to graduallv
reduce oven soil during normal baking
or roasting. It is not designed to keep your
oven spotless only presentably clean
.
.
If you broil often, you may see oven soil.
The door is coolerthan oven walls. Soil will
be more visible on the door than other
areas in the oven. See page 17, “Hand
Cleaning.”
If cooking results aren’t what you expect:
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Is the oven level?
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Are you using pans recommended in the
Cooking Guide?
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If baking, have you allowed I1 2 to 2 inches
(4-S cm] on all sides of the pans for air
circulation?
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Does the oven temperature seem too low or
too high? See page 12, “Adjusting the oven
temperature control.”
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Have you preheated the oven as the recipe
calls for?
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Are the pans the size called for in the
recipe?
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Are you following a tested recipe from a
reliable source?
See the Cooking Guide for more information
on cooking problems and how to solve them.
2
o Ifyou need assistance’: . . .
Call the Whirlpool COOL-LINE ” service as-
sistance telephone number. Dial free from:
Contlnental U.S. . . . . . . . . (800) 253-1301
Michigan . . . . . . . . . . . . . . . . (800) 632-2243
Alaska 6 Hawaii . . . . . . . . (800) 253-l 121
and talk with one of our trained Consultants.
The Consultant can instruct you in how to ob-
tarn satisfactory operation from your appli-
ance or, if service is necessary, recommend a
qualified service company in your area
:, _‘“. ,#
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‘Tmk 19