2. If you need assistance* . . .
Cell our tolbfme telephons number. Did free from anywhere in the U.S.&
and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is nwessafy, recom- mend a qualified service company in your area.
For further information, write to: Mr. William Clark
Consumer Assistance Representative Roper Brand Appliances
2000
Benton Harbor, MI 49922
Please include a daytime phone number in your correspondence,
3. If you need service* . . .
Contact the dealer from whom you pur- chased the appliance or the authorized servicer in your area. For he@finding an authorized servicer in your area, call our toll- free telephone number in Step 2.
*When asklng for help or sewlce:
Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the pur- chase date. (See page 2.) Thii informa- tion will help us respond properly to your request.
4.IH you need FSP replace- ment parts . . .
FSF’ is a registered trademark of Whirlpool Corporation for qualii parts. Look for this symbol of quality whenever you need a rep18acementpart for your RopeP appliance. FSP replacement parts will fii right and work righ’t, because they are made to the same exalzting specifications used to build every new Roper appliance.
T:>locate FSP replacement parts in your are; I, refer to Step 3 above or call our toll- free’
teleiphone number in Step 2.
5.If you are not satisfied with
how the problem was solved . . .
lCcmtact the Major Appliance Consumer ACztion Panel (MACAP). MACAP is a group of independent consumer experts that v&es consumer views at the highest lerels of the major appliance industry.
lG xttact MACAP only when the dealer, al nhorized servicer and Roper Brand
Al qliance warrantor have failed to resolve yc,ur problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chigo, IL 60606
lMACAP will in turn inform us of your acition.
19
