Whirlpool TAWMZOOA warranty If you need assistance, If you need service, U.S 800-253-l

I PROBLEM	POSSIBLE CAUSE	SOLUTION
		I

Washer fills and drains without running

Washer drains during wash and rinse cycles, or water siphons out

Cycle control knob is not pointing to a number in the cycle.

Drain hose is lower than the water level in the washer.

Set cycle control knob on correct number in the cycle.

Adjust drain hose so that it is higher than the water level in the washer.

2. If you need assistance . . .

Call Whirlpool Consumer Assistance Center telephone number. Dial free from anywhere

in the U.S.:

1-800-253-l 301

and talk with one of our trained consultants. The consultant can instruct you in how to obtain satisfactory operation from your appli- ance or, if service is necessary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 M-63

Benton Harbor, Ml 49022

Please include a daytime phone number in your correspondence.

3. If you need service . . .

Whirlpool has a nationwide network of authorized

service technicians are

trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. To locate the authorized Whirlpool service company in your area, call our Consumer Assistance Center telephone number (see Step 2) or look in your telephone directory Yellow Pages under:

‘APPUANCE-HOUSEHOLD-					*WASHING	MACHINES		6
MAJOR,	SERVlCE h		REPAIR		DRYERS,	SERVICE		(L REPAIR
See: Whirlpool		Appliances		or	- See: Whirlpool		Applmnces		or
Authorized	Whrlpool		Service		Authorized	Whirlpool		Service
(Example:	XYZ	Servre		Co.)	(Example:	XYZ	Service Co		)

4.If you need FSP@ replace- ment parts . . .

FSP is a registered trademark of Whirlpool Corporation for quality parts. Look for this symbol of quality whenever you need a replacement part for your Estate appliance. FSP replacement parts will fit right and work right, because they are made to the same exacting specifications used to build every new Estate appliance.

To locate FSP replacement parts in your area, refer to Step 3 above or call the Whirlpool Consumer Assistance Center number in Step 2.

5.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel

20 North Wacker Drive

Chicago, IL 60606

l MACAP will in turn inform us of your action.

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