TROUBLESHOOTING
SURFACE BURNERS
| PROBLEM | CAUSE |
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| The burner fails to light | • You have blown a household fuse or tripped a circuit breaker. |
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| • The burner ports may be clogged. Clean them with a straight pin. |
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| (See pages 16 and 17.) |
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| The burner flames are | • The burner ports may be clogged. Clean them with a straight pin. |
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| uneven | (See pages 16 and 17.) |
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| The burner flames lift off | • The burner needs cleaning. (See page 16.) |
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| the ports, are yellow, or | • The air/gas mixture is incorrect. Contact an authorized Whirlpool service |
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| are noisy when turned off |
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| technician to check the air/gas mixture or see the Installation Instructions. |
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| The burner makes a | • The burner is wet from washing. Let it dry. |
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| popping noise when on |
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COOKING RESULTS
PROBLEM | CAUSE |
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Cooking results are | • The oven temperature seems too low or too high. See “Adjusting the oven |
not what you expected | temperature control” on page 11 to adjust the oven temperature. |
| • You did not preheat the oven before baking (if called for in the recipe). |
| • The recipe you are using may need to be altered to improve the taste or |
| appearance of the food. |
| • You are using a pan that is not the correct type or size. Refer to a reliable |
| cookbook or recipe for the recommended pan type and size. |
| • There is not enough air space around the pan when baking. Allow 11/2 to |
| 2 inches of air space on all sides of the pan. |
| • The flame size does not fit the cookware being used. |
| • When broiling, you have not completely closed the broiler door. |
| • The flow of combustion and/or ventilation air to the range is blocked. Make |
| sure nothing is blocking the middle front of the backguard or the floor right |
| in front of the broiler. |
| • The range is not level. (See the Installation Instructions.) |
If none of these items are causing your problem, see “Requesting Assistance or Service” on page 23.
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