Before You Call For Service
If you are having an operating problem, check the chart to see what the cause might be before you call for assistance.
OPERATING PROBLEM
Freezer will not run
Motor runs too long or temperature is too warm
CHECK IF
. Power cord is plugged into a live circuit with proper voltage.
. Fuse has blown or circuit breaker has tripped. Also check if a
. Electricity has failed.
. Temperature Controi is turned on.
lPower cord is plugged into a live circuit with proper voltage.
*Excessive frost or a package is holding the door open.
*Large amounts of unfrozen food have been added to the freezer.
WHAT TO DO
. Firmly plug power cord into electrical outlet. Check circuit voltage at fuse/circuit breaker box.
lReplace fuse with a
correct capacity. Reset circuit breaker.
lSee “Ifelectricity goes off” on page 4.
. Turn Temperature Control to a numbered position.
. Firmly plug power cord into electrical outlet. Check circuit voltage at fuse/circuit breaker box.
lDefrost freezer or reposition package.
. Add no more than 2 to 3 pounds of unfrozen food per cubic foot of freezer space at a time. Adding large amounts of unfrozen food will cause the motor to run longer.
l Weather is hot and muggy.
| l There is enough air circulation | space |
| above and behind ihe freezer. |
|
Freezer clicks but does not run | . Electricity failed and has been restored. | |
. If the temperature outside or inside the room is warm, motor running longer is normal. Freezer should not be used in an area where the temperature exceeds 110°F (43.3%).
. Allow at least 3 inches (7.5 cm) air space on top of freezer and 1 inch (2.5 cm) at back for proper air circulation.
lUnplug the freezer for 30 minutes t3 allow the refrigeration system to equalize.
If You Need Assistance,
If you need service, first see the “Before You Call For Service” section of this book. After checking “Before You Call For Service,” additional help can be found by calling our
1. If you need assistance*...
Call Whirlpool
and talk with one of our trained consultants The consultant can instruct you in how to obtain satisfactory operation from your appliance or, if service is necessary, recommend a qualified service company in your area.
If you prefer, write to: Mr. Donald Skinner
Director of Consumer Relations Whirlpool Corporation
2000
Benton Harbor, Ml 49022
Please include a daytime phone number in your correspondence.
Service Or Replacement
2. If you need service*...
Whirlpool has a
technicians are trained to fulfill the product warranty and provide
MAJOR
OR
ELECTRICAL APPLIANCES -
MAJOR - REPAIRING S PARTS
OR
WASHING MACHINES, DRYERS 8 IRONERS - SERVICING
WHIRLPOOL APPLIANCES
AUTHORIZED WkllRLPOOL SERVICE
SERVICE | COMPANIES |
XYZ S;RVICE CO |
|
123 Maple | 999~9999 |
Parts
3.If you need FSP” replacement parts*...
FSP is a registered trademark of Whirlpool Corporation for quality parts. Loo’< for this symbol of quality whenever you reed a replacement part for your Estate *appliance. FSP replacement parts WIIIfit right and work right, because they are mace to the same exacting specifications used to build every new Estate appliance.
To locate FSP replacement
4.If you are not satisfied with how the problem was solved*...
lContact the Major Appliance Consumer Action Panel (MACAP). MACAI’ is a group of independent consumer experts that voices consumer views at the highest levels of the major appliance industry.
(Continued on next page)
Page 5
