Dishwasher Care

Dishwasher Care

Cleaning the Dishwasher

Clean the exterior of the dishwasher with a soft, damp cloth and mild detergent. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.

NOTE: Do not clean the dishwasher interior until it has cooled.

Clean the interior of the dishwasher, with a paste of powdered dishwasher detergent and water or use liquid dishwasher detergent on a damp sponge.

A white vinegar rinse may remove white spots and film. Vinegar is an acid, and using it too often could damage your dishwasher.

Put 2 cups (500 mL) white vinegar in a glass or dishwasher-safe measuring cup on the bottom rack. Run the dishwasher through a complete washing cycle using an air-dry or an energy-saving dry option. Do not use detergent. Vinegar will mix with the wash water.

If you have a drain air gap, check and clean it if the dishwasher isn't draining well.

Storing the Dishwasher

If you will not be using the dishwasher during the summer, turn off the water and power supply to the dishwasher. In the winter, if the dishwasher could be exposed to near freezing temperatures or is left in a seasonal dwelling such as a second home or vacation home, avoid water damage by having your dishwasher winterized by authorized service personnel.

Troubleshooting

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call.

In U.S.A., www.whirlpool.com In Canada, www.whirlpool.ca

Dishwasher is not operating properly

Dishwasher does not run or stops during a cycle Is the door closed tightly and latched?

Is the right cycle selected?

Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.

IMPORTANT: The very first wash cycle after installation in your home will be adjusted to include an additional 2 rinses. This cycle must not be interrupted for proper sensor adjustment. If this adjustment cycle is canceled or stopped before the Clean light comes on at the end of the cycle, the next wash cycle will repeat this sensor adjustment.

Water remains in the dishwasher Is the cycle complete?

Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service.

Is the water shutoff valve (if installed) turned on?

It is normal for certain cycles to repeatedly pause for several seconds during the main wash.

Clean light is flashing

The dishwasher has malfunctioned. Call for service.

Dishwasher will not fill

Is the overfill protection float able to move up and down freely? Press down to release.

Dishwasher seems to run too long

The dishwasher can run up to 3¹⁄₂ hours depending on soil level, water temperature, cycles and options.

Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water.

Is the dishwasher cycle time within the cycle times? See cycle sections wash times. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature.

This dishwasher is equipped with an optical sensor wash that detects water temperature, soil and detergent amount. Wash cycles are adjusted based on what is sensed.

Detergent remains in the covered section of the dispenser Is the cycle complete?

Is the detergent lump-free? Replace detergent if necessary.

White residue on the front of the access panel Was too much detergent used?

Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup.

Odor in the dishwasher

Are dishes washed only every 2 or 3 days? Run a rinse cycle once or twice a day until you have a full load.

Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in “Dishwasher Care.”

Condensation on the kitchen counter (built-in models)

Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.

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Whirlpool W10130985A important safety instructions Dishwasher Care, Troubleshooting, Dishwasher is not operating properly