Troubleshooting
Troubleshooting table
Problem | What to do | |
|
| |
System doesn’t do | • Make sure the unit is turned on. Try pressing the remote | |
anything |
| center |
| • Make sure the power cord is inserted securely into the Acoustimass® module and plugged | |
|
| firmly into an operating AC wall outlet. |
| • Be sure to select a source (CD/DVD, AM/FM, etc.). | |
| • Unplug the Acoustimass module power cord from the outlet for one minute, then recon- | |
|
| nect it. This allows the unit to reset itself. After reconnecting the power cord, wait for the |
|
| message, “BOSE 3•2•1” to appear on the media center display. |
|
| |
Disc won’t eject | • Turn off the unit. | |
| • Unplug the Acoustimass module power cord from the outlet for one minute, then recon- | |
|
| nect it. This allows the unit to reset itself. |
| • Before powering on, press and hold Eject on the media center. | |
|
|
|
No sound | • | Increase the volume. |
| • Check to see if MUTE is lit on the display. If it is, press the Mute button on the remote con- | |
|
| trol to unmute the sound. |
| • Make sure the Acoustimass module cable and speaker cable are firmly seated in their | |
|
| respective jacks and the |
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| Acoustimass module jack. |
| • | Check speaker connections. |
| • Turn the media center off for 10 seconds, then on again, to restore communication | |
|
| between the media center and the speakers. |
| • Check the connections for any external audio devices. Be sure to select the correct source | |
|
| for the desired input. |
| • Be sure the disc is placed correctly, | |
| • Connect the FM and AM antennas. | |
| • Unplug the Acoustimass module power cord from the outlet for a minute, then reconnect it. | |
|
| This allows the unit to reset itself. |
| • If you are using an optical digital audio connection, make sure that the optical jack is cor- | |
|
| rectly assigned in the System menu. |
| • Make sure the volume is turned up on the TV. | |
| • Check input level settings for each connected device in the System menu. | |
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