1.3Troubleshooting Tools

1.3.0.1Storage Automated Diagnostic Environment (StorAde)

If you have the Storage Automated Diagnostic Environment installed in the host, check the internal status of the array with this tool. See the documentation for this tool for further information.

All that you need to use the Storage Automated Diagnostic Environment is web browser access to the host where it is installed.

1.3.0.2Command Line Interface (CLI)

The CLI can be accessed through the MENU system or by using Telnet. This is a useful sections for troubleshooting many types of issues. The CLI is also where you load tools like FTP. See the Diagnostic Tools and Procedures section for details.

1.3.0.3Log Error Messages

Both the Sun StorEdge 5310 NAS and attached hosts create log message files or error messages of system conditions and events. These log files are the most useful immediate tools for troubleshooting.

1.3.0.4Sun StorEdge 5310 NAS Generated Messages

A syslog daemon in the array writes system error message logs to a location determined by the site system administrator. Consult with the site system administrator to obtain access to this log.

1.3.0.5Client Generated Messages

CIFS clients will get messages on the monitor when they have attached shares on the Sun StorEdge 5310 NAS. These messages will be useful in determining issues that arise.

NFS clients will have messages generated in its /var/adm/messages file.

Chapter 1 Troubleshooting Overview 1-3

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Sun Microsystems 5310 NAS manual Troubleshooting Tools

5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.