A variety of software logging tools monitor the various branches of the storage network. When an error is detected, the error’s severity level is categorized and classified. Errors are reported or logged according to severity level.

1.3.0.6Log Message Severity Levels

■Emergency—Specifies emergency messages. These messages are not distributed to all users. Emergency priority messages are logged into a separate file for reviewing.

■Alert—Specifies important messages that require immediate attention. These messages are distributed to all users.

■Critical—Specifies critical messages not classified as errors, such as hardware problems. Critical and higher-priority messages are sent to the system console.

■Error—Specifies any messages that represent error conditions, such as an unsuccessful disk write.

■Warning—Specifies any messages for abnormal, but recoverable, conditions.

■Notice—Specifies important informational messages. Messages without a priority designation are mapped into this priority message.

■Information—Specifies informational messages. These messages are useful in analyzing the system.

■Debug—Specifies debugging messages.

1.4Troubleshooting Procedures

1.4.0.1High-Level Troubleshooting Tasks

This section lists the high-level steps you can take to isolate and troubleshoot problems in the array. It offers a methodical approach, and lists the tools and resources available at each step.

1.Discover the error by checking one or more of the following messages or files:

■Storage Automated Diagnostic Environment alerts or email messages, if available

■“event log” from the Sun StorEdge 5310 NAS

■/var/adm/messages file at the host system

■CIFS clients messages

2.Determine the extent of the problem by using one or more of the following methods:

1-4Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004

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Sun Microsystems 5310 NAS manual Troubleshooting Procedures, Log Message Severity Levels, High-Level Troubleshooting Tasks
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5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.
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