■Software version, including any service packs, options or minor revisions

■Client configuration information– mount options, NIC configuration, platform, etc.

■Network information – topology, switch and router information, path from client to StorEdge

■Server information – Detailed information on any application or authentication servers, including all of the above details.

■An exact set of steps to reproduce the problem. This should be very detailed, including every menu selection and text entry

■Details on any symptoms experienced by the client

The goal of this data set is to allow someone in a remote location to reproduce and resolve the issue without impacting the customer.

The next step is to verify the problem and collect network traces. If possible, copy the data residing on the StorEdge to another server temporarily. Verify that it works as expected. If it still exhibits the same symptom, the issue likely resides with the application.

Use a network capture utility to capture the network traffic generated by the failure condition between the client, the StorEdge and any other server involved in the issue. Define traffic filters so that only this traffic is captured.

Next, repeat the network capture, using the server which the application runs successfully on. This will allow engineering to make a direct comparison of a successful operation and an unsuccessful operation.

StorEdge has a built-in network monitoring tool. Details on the operation of this tool can be found in the Diagnostic Procedures section of this document. However, in this case it would be best to use a network analysis tool on the client. The main reason for this is that the StorEdge tool will not be able to capture the data when an alternate server is used for comparison.

1.6.2.7Security Issues

When troubleshooting security problems, it is useful to experiment. Try other workstations, other operating systems and different user accounts, including a root or a Domain Admin account. These are very useful in locating the source of the problem.

When escalating a security issue collect the following data:

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Sun Microsystems 5310 NAS manual Security Issues
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5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.
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