End Of Procedure

3.2Troubleshooting and Recovery

This chapter provides procedures for diagnosing and correcting problems with the array command module.

3.2.1Troubleshooting the Module

The storage management software provides the best way to monitor the modules, diagnose problems, and to recover from hardware failures. You should run the storage management software continuously and check the status of the storage array frequently. Use the following procedure to check the status and identify problems with the command module.

1.Open the Array Management Window for this storage array.

2.Select the component button for each module in this array. View the status of all components.

The status for each component will be either Optimal or Needs Attention.

3.Do any components have a Needs Attention status?

■Yes - Go to step 4.

■No - All components are Optimal. Go to step 5.

Note – IMPORTANT If a fault requires you to power off an attached module, you may need to cycle the power on all remaining modules in the storage array. Contact technical support before powering off any attached modules.

4.To correct the problem, select the Recovery Guru toolbar button. Perform the procedure in the Recovery Guru to correct the problem.

The Recovery Guru may direct you to replace the failed component. If so, go to step 7.

5.Check the lights on the front of the module. A green light indicates a normal status; an amber light indicates a hardware fault.

6.Are any amber lights on?

■ Yes - Go to step 7.

3-22Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004

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Sun Microsystems 5310 NAS manual Troubleshooting and Recovery, Troubleshooting the Module
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5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.
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