Sun Microsystems 5310 NAS How do I collect diagnostics from StorEdge?

Chapter 2 NAS Head 2-129
8. Select option “7”, “Save Changes”.
This functionality is also available through the StorEdge Web Admin.
1. To use the Web Admin, connect with a Web browser to http://<hostname or IP
address of your StorEdge>.
2. Click “Grant” or “Yes” to accept any Java software authorization windows and
you will reach the login screen.
3. Type the administrator password to access the administration interface.
4. Navigate to System Operat ions/Set Administrator Password. In this menu, there is
no enable/disable field. The presence of a password enables password protection.
How do I collect diagnostics from StorEdge?
The diagnostic email includes information about the StorEdge system configuration,
disk subsystem, file system, network configuration, SMB shares, backup/restore
information, /etc information, system log, environment data and administrator
information. The diagnostics are a primary tool for checking configuration and
troubleshooting.
To collect diagnostics, proceed as follows:
1. Access the StorEdge via Telnet or serial console.
2. Press [Enter] at the [menu] prompt and enter the ad ministrator password.
3. Press the spacebar until “Diagnostics” is displayed under “Extensions” at the
lower right.
4. Select the letter corresponding to “Diagnostics”.
5. Wait a few seconds while the StorEdge builds the diagnostic.
6. Select option “2”, “Send Email”.
7. Select option “1”, “Edit problem description”.
8. Enter a precise description of the problem.
9. Select option “8”, “Send Email”.
Diagnostic is sent
If an email server is not configured or not available, it is also possible to save the
diagnostics to a file on the StorEdge. To do this, use Steps 1-5 above to access the
“Diagnostics” menu.
1. Select option “1”, “Save File”.