Troubleshooting Overview

C H A P T E R 1

This chapter provides an overview of diagnostic functions and tools needed for troubleshooting the Sun StorEdge 5310 NAS.

This chapter contains the following sections:

■“How to Use This Manual” on page 1-1

■“Important Notices and Information on the Sun StorEdge 5310 NAS” on page 1-2

■“Diagnostic Information Sources” on page 1-8

1.1How to Use This Manual

Before going deep into this manual, check the following to ensure that common problems have been resolved.

■Are both of the power cords plugged in?

■Are green LEDs displaying on the power sources? If no, check the power source.

■Does the LCD Display panel show the system name and CPU% on it? If no, check the power source.

■Can you ping the system? If no, check the network cables and IP address on the LCD Display. If you are still having problems, check with your system administrator.

■If the user can’t access shares, are the shares set up on the system? Check the shares section to make sure that the shares are set up with the proper name.

■Is an NFS client having permissions issues on a CIFS file? Vice versa? Check the FAQ for file permission issues to resolve.

1-1

5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.

Sun Microsystems 5310 NAS manual Troubleshooting Overview, How to Use This Manual

Models: 5310 NAS