To collect diagnostics, proceed as follows:

1.Access the StorEdge via Telnet or serial console.

2.Press enter at the [menu] prompt and enter the administrator password.

3.Press the spacebar until “Diagnostics” is displayed under “Extensions” at the lower right.

4.Select the letter corresponding to “Diagnostics”.

5.Wait a few seconds while the StorEdge builds the diagnostic.

6.Select option “2”, Send Email

7.Select option “1”, Edit problem description

8.Enter a precise description of the problem

9.Press [Enter]

10.Select option “8”, Send Email Diagnostic is sent

If an email server is not configured or not available, it is also possible to save the diagnostics to a file on the StorEdge. To do this, proceed as above to access the “Diagnostics” menu.

1.Select option “1”, Save File.

2.Select option “1”, Edit path

3.Enter a valid path name in the path box. Format is /<volumename>/<directory>/<new filename>.

4.Press [Enter]

5.Select option “2”, save diagnostics file System will respond with diagnostic saved

6.Access the volume that you saved the file to with SMB or NFS.

7.Copy the file to a local workstation

Important – Saving the diagnostics file locally will not include the necessary attachments. When escalating an issue with diagnostics, you must also include the contents of the /etc directory, and the contents of /cvol/log.

Chapter 1 Troubleshooting Overview 1-9

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Sun Microsystems 5310 NAS manual To collect diagnostics, proceed as follows
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5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.
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