2.NAS Head 1 Hardware 1

Contacting Technical Support 1

Problems With Initial System Startup 2 Resetting the Server 3

Preparing the System for Diagnostic Testing 4 Troubleshooting the Server Using Built-In Tools 10 Diagnosing System Errors 10

LEDs 11

Beep Codes 11

POST Screen Messages 11 LEDs and Pushbuttons 11

Front Panel LEDs and Pushbuttons 12 Rear Panel LEDs 16

Front-Panel System Status LED 18

Rear Panel Power Supply Status LED 20 Server Main Board Fault LEDs 21 System ID LEDs 23

Power-On Self Test (POST) 24 POST Screen Messages 24 POST Error Beep Codes 27

POST Progress Code LED Indicators 30 OS Operations 36

Filesystem Check (fsck) Procedure 36 StorEdge Network Capture Utility 37 Upgrades 38

Cacls - Access Control List 38 Proc filesystem 39

iv Sun StorEdge 5310 NAS Troubleshooting Guide • December 2004

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Sun Microsystems 5310 NAS manual NAS Head 1 Hardware

5310 NAS specifications

Sun Microsystems, known for its innovative computing solutions, launched the Sun 5310 Network Attached Storage (NAS) system, which marked a significant advancement in the realm of storage solutions in the early 2000s. The 5310 NAS was designed to provide high-performance, reliable, and scalable storage tailored for enterprise environments.

One of the standout features of the Sun 5310 NAS is its file-serving capabilities, which support multiple protocols, notably NFS (Network File System) and CIFS (Common Internet File System). This dual-protocol support allowed organizations to seamlessly integrate the NAS into diverse IT ecosystems, facilitating interoperability between UNIX, Linux, and Windows systems. The enhanced file-sharing capabilities made it an ideal solution for businesses with mixed operating environments.

The Sun 5310 NAS incorporates cutting-edge technologies to ensure high availability and data integrity. The system utilized a RAID (Redundant Array of Independent Disks) technology, providing various RAID levels to protect against data loss while optimizing performance. Additionally, the device featured hot-swappable drives, enabling maintenance and upgrades with minimal downtime, a crucial factor for business continuity.

Equipped with advanced management software, the Sun 5310 NAS offered users an intuitive interface for monitoring storage health and performance. This software included comprehensive reporting functionalities that allowed IT administrators to oversee usage patterns and capacity planning efficiently.

Scalability was another defining characteristic of the Sun 5310 NAS. The system could easily expand with additional storage modules, accommodating the growing needs of an organization without the necessity for complete system overhauls. This flexibility ensured that businesses could adapt their storage solutions to meet evolving data storage needs without incurring significant costs or disruptions.

In terms of performance, the Sun 5310 NAS featured high I/O throughput achieved through its robust hardware architecture and optimized file serving capabilities. This performance baseline was crucial for organizations that relied on heavy data workloads and required rapid access to information.

In summary, the Sun 5310 NAS from Sun Microsystems embodied a forward-thinking approach to network storage, blending reliability, scalability, and multi-protocol support. Its user-friendly management software, combined with the robustness of RAID technology and hot-swappable drives, made it a preferred choice for enterprises looking to streamline their storage infrastructure while safeguarding critical data.