If you experience | Possible Causes and/or Recommended Solutions |
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The refrigerator is | Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice |
noisy | unfamiliar noises that are normal. Following are some normal sounds with an explanation: |
| ■ Buzzing - heard when the water valve opens to fill the ice maker |
| ■ Clicking/Snapping - valves opening or closing |
| ■ Pulsating - fans/compressor adjusting to optimize performance |
| ■ Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator |
| ■ Sizzling/Gurgling - water dripping on the heater during defrost cycle |
| ■ Popping - contraction/expansion of inside walls, especially during initial |
| ■ Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan |
| ■ Creaking/Cracking - occurs as ice is being ejected from the ice maker mold. |
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The door will not | ■ The door is blocked open - Move food packages away from door. Push bin or shelf back into the correct |
close completely | position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports. |
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The door is | ■ Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse |
difficult to open | and dry with soft cloth. |
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Temperature is | ■ New Installation - Allow 24 hours following installation for the refrigerator to cool completely. |
too warm | ■ Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door |
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| openings and keep doors fully closed. |
| ■ A large amount of warm food has been recently added - Allow several hours for refrigerator to return to |
| normal temperature. |
| ■ Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the |
| controls to one setting colder. Check temperature in 24 hours. See “Using the Control(s).” |
There is interior moisture buildup
NOTE: Some moisture buildup is normal.
■Humid room - Contributes to moisture buildup in the refrigerator.
■Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door openings and keep door fully closed.
The ice maker is not producing ice or not enough ice (on some models)
■The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water shutoff valve fully open.
■A kink in the line can reduce water flow - Straighten the water source line.
■Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is in the ON position.
■New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full ice production.
■Large amount of ice recently removed - Allow sufficient time for ice maker to produce more ice.
■Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
■A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure - See “Water Supply Requirements.”
The ice cubes are hollow or small (on some models)
NOTE: This is an indication of low water pressure.
■The water valve is not completely open - Turn the water shutoff valve fully open.
■A kink in the line can reduce water flow - Straighten the water source line.
■A reverse osmosis water filtration system connected to your cold water supply can decrease water pressure - See “Water Supply Requirements.”
■If questions regarding water pressure remain, call a licensed, qualified plumber.
Off-taste, odor or gray color in the ice (on some models)
■New plumbing connections can cause discolored or
■Ice stored too long can develop an
■Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
■There are minerals (such as sulfur) in the water - A water filter may need to be installed to remove the minerals.
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