Temperature and Moisture

Temperature is too warm

New installation? Allow 24 hours following installation for the refrigerator to cool completely.

Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

Large load of food added? Allow several hours for refrigerator to return to normal temperature.

Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture buildup is normal. Clean with a dry cloth.

Humid room? Contributes to moisture buildup.

Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

Iceand Water

The ice maker is not producing ice or not enough ice

Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.

New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.

Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.

Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil. (This does not apply to models with the ice maker mounted at the top of the freezer door.)

Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

Water shutoff valve not fully open? Turn the water shutoff valve fully open.

Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

Questions remain regarding water pressure? Call a licensed, qualified plumber.

Off-taste, odor or gray color in the ice

New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.

Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.

Odor transfer from food? Use airtight, moisture-proof packaging to store food.

Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.

Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

The ice dispenser will not operate properly

Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”

Ice bin installed correctly? Be sure the ice bin is firmly in position.

New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.

Ice clogged in the ice storage bin or delivery chute? Remove clogged ice, using a plastic utensil if necessary. Clean chute and bottom of storage bin using a warm moist cloth, and dry both thoroughly. To avoid clogging and maintain a fresh supply of ice, empty the storage bin and clean both the bin and delivery chute every two weeks.

Has the wrong ice been added to the bin? Use only cubes produced by the current ice maker.

Has the ice melted around the auger (metal spiral) in the ice bin? Empty the ice container. Use warm water to melt the ice if necessary.

WARNING

Cut Hazard

Use a sturdy glass when dispensing ice.

Failure to do so can result in cuts.

Is the ice dispenser stalling while dispensing “crushed” ice? Change the ice button from “crushed” to “cubed.” If cubed ice dispenses correctly, depress the button for “crushed” ice and begin dispensing again.

Has the dispenser arm been held in too long? Ice will stop dispensing when the arm is held in too long. Wait 3 minutes for dispenser motor to reset before using again.

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Whirlpool W10487790A warranty Temperature and Moisture, Iceand Water, Temperature is too warm