WhisperKool 17-1103, XLT Condensation, Water Leaking, Rear, Icing Up, Power Requirements

Condensation

Water Leaking, Rear

The WhisperKOOL product is designed to dissipate excessive moisture by collecting it in the compressor pan and using the natural compressor heat along with a heating element to remove condensation.

Operating the WhisperKOOL in excessively humid conditions can cause the unit to accumulate more condensation (water) then the unit can dissipate while operating, resulting in leakage. In order to resolve this issue, the unit is designed with both a Condensate Evaporator control switch and an external drain line (see page 13). The Condensate Evaporator switch will allow you to operate the heating element continuously whether the unit is operating or not. (See Condensate Evaporator on page 13.)

Icing Up

In the unlikely event that your WhisperKOOL unit is icing up in front, unplug the unit for 24 to 36 hours and allow the ice to melt away. Plug the unit back in and test on the by-pass plug for 24 hours (refer to page 20 and 25). Within the 24 hour period the unit should not develop ice and should be generating cold air. If the unit is functioning properly when on by-pass, the icing may have been a result of a faulty thermostat (see page 20). If while on by-pass, the unit continues to form ice, first check that all

4 fans are working. Secondly, check to see if the unit is blowing cold air. If the air is cool to luke warm, but not cold, the unit requires further service.

Please contact Customer Service for assistance and guidelines. Before contacting Customer Service, see pages 23-26.

Power Requirements

When the WhisperKOOLstarts to operate, it draws several times more power (amps) during the start-up cycle than it does during normal operation. Make sure you have the WhisperKOOL on a dedicated electrical line at a minimum of 20 amps. See the Product Information Table on page 10 to find the correct amperage requirement for your unit.

Make sure that the power line for the WhisperKOOL does not have any additional equipment installed on that circuit. An extra load on the line may be drawing power away from the WhisperKOOLunit. In some cases it may not be readily apparent that an additional appliance or electrical device has been installed on the circuit breaker. In addition, the unit may not be used on an electrical line with a Ground Fault Interrupter (GFI). The WhisperKOOL will draw more amperage than the GFI will allow.

Repairing Units - Removing Rivets

Only a certified HVAC tech should work on the units. We do not want owners opening the units for their own safety.

1.Unplug the WhisperKOOL unit.

2.Remove the WhisperKOOL unit from the wall mounting and set it on a sturdy work- bench.

3.Drill out the rivets on the top panel that hold the case together, using a 3/32 (size) drill bit. This will destroy the rivets.

4.Remove the top off of unit, and carefully remove the insulation (if any) from the top.

5.When replacing the panel, you can use rivets or small metal 6-32 3/8” Phillips Pan Head Screws. It is recommended to locate any necessary parts at your local hardware store prior to the service.

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