TROUBLESHOOTING CHECKLIST
Please ll out this checklist to help identify the issue or problem with the performance of the cooling unit. If you still require technical assistance, fax a copy of this Troubleshooting Checklist to Vinotheque Customer Service at 209.466.4606. Be sure to include accurate contact information.
Customer Name: ________________________________________ Phone: ___________________
Email address: _____________________________________________________________________
Unit model: ______________________________________ Serial Number: A_________________
General Inspection
Unit Installation
1) | Is the unit installed in the correct direction, with front side of unit in wine | Yes | No |
| |
|
| cellar and back side in exhaust room/space? Refer to page 12 of the |
|
|
|
|
| owner’s manual. |
|
|
|
2) | Is the unit mounted within 18” from ceiling to allow | Yes | No |
| |
|
| proper air circulation? Refer to page 6 of the owner’s manual. |
|
|
|
Wine Cellar
3) | Is the cellar door sealed properly? To check, make sure cellar door is |
| Yes | No | ||
| closed and lights are turned o within cellar; light from outside should not |
|
|
|
| |
| be visible through any of the four sides around the door. |
|
|
|
| |
4) | Are there any glass windows and/or glass doors in the cellar? |
| Yes | No | ||
|
|
| ||||
5) | What is the R value of the walls? ___________ | What is the cellar room size? _________________ | ||||
6) | Are any of the cellar walls in the direct path of the sun? |
| Yes | No | ||
7) | Are any of the walls on an exterior wall? |
|
| Yes | No | |
8) | Is there foam attached to the ange of the Whisperkool unit? |
| Yes | No | ||
| See page 8 of the owner’s manual. |
|
|
|
|
|
|
|
|
|
|
| |
General Ventilation |
|
|
|
|
| |
9) | Is there at least 3’ of unobstructed clearance for the fans and grills on the |
| Yes | No | ||
| unit? Obstructions to the air ow greatly reduce the eectiveness of the |
|
|
|
| |
| unit’s ability to cool the cellar. Refer to page 7 of the owner’s manual. |
|
|
|
| |
10) | Are there any decorative plates/covers on the unit? If so, remove them. They | Yes | No | |||
| obstruct air ow to and from the vents. Refer to page 7 of the owner’s |
|
|
|
| |
| manual. |
|
|
|
|
|
11) | Is the unit on top of, in, or surrounded by shelving? Nearby at surfaces, |
| Yes | No | ||
| such as shelving, may obstruct air circulation and ventilation. |
|
|
|
| |
12) | Are all four fans in the unit operating? (Two are in the front, and two are in |
| Yes | No | ||
| the back.) |
|
|
|
|
|
Exhaust Room/Space Ventilation: |
|
|
|
|
| |
13) | Into what kind of room/space is the unit exhausting? | To Outside | Crawl Space | Utility Space | ||
|
|
|
|
|
| |
14) | Is the exhaust room/space as large as or larger than the cellar? |
| Yes | No |
| |
15) | Is the exhaust room/space warm? |
|
| Yes | No |
|
16) | What is the temperature? __________ |
|
|
|
|
|
17) | Is there any ventilation into and out of the exhaust room/space? Please |
| Yes | No | ||
| describe. Refer to page 7 of the owner’s manual. |
|
|
|
|
|
18) | Have the coils in the front and back of the Whisperkool unit been vacuumed? | Yes | No |