Consumer Care Program
The Consumer Care Program is designed to expedite the shipment of a replacement unit to your location quickly in order to get your cellar cooling again.
This program involves contacting our Customer Service department to purchase a refurbished unit in exchange for your original unit. You will receive a unit which has undergone our five star refurbishment program. The unit is tested in our controlled environment and is ready for immediate use.
Upon receiving the unit, you will be required to repackage your old unit and ship it back to the factory within 30 days.
Complete details of our program including pricing are available by contacting our Customer Service department.
