
8 TROUBLESHOOTING
Symptom | Possible Cause | Corrective Action | |
No Heat/No Cool/No Fan | 1. | Blown fuse or tripped circuit breaker. | Replace fuse or reset breaker. |
(common problems) | 2. | Furnace power switch to OFF. | Turn switch to ON. |
| 3. | Furnace blower compartment door or | Replace door panel in proper position to engage |
|
| panel loose or not properly installed. | safety interlock or door switch. |
|
|
|
|
No Heat | 1. | Pilot light not lit. | |
| 2. | Broken or melted anticipator wire. | Excessive current or dead short in system. Have a qualified service person check the system before |
|
|
| replacing thermostat. |
| 3. | Loose connection to thermostat or system. | Verify thermostat and system wires are securely attached. |
| 4. | Thermostat or heating system requires | Your furnace manufacturer or service person can describe how to test the heating system to verify it is |
|
| replacement or service. | operating correctly. If the heating system is capable of operation and the no heat condition persists, |
|
|
| replace the thermostat. |
| 5. | System Switch not set to Heat. | Set System Switch to Heat and raise temp above room temp. |
|
|
|
|
Intermittent Heat | 1. | Furnace | Many furnaces have safety devices that shut the system down when a |
|
|
| heat works intermittently contact the furnace manufacturer or local service person for assistance. |
|
|
|
|
No Cool | 1. | Loose connection to thermostat or system. | Verify thermostat and system wires are securely attached. |
| 2. | Thermostat or cooling system requires | Your cooling system manufacturer or service person can describe how to test the cooling system to |
|
| replacement or service. | verify it is operating correctly. If the cooling system is capable of operation and the no cooling condition |
|
|
| persists, replace the thermostat. |
| 3. | System Switch not set to Cool. | Set System Switch to Cool and lower temp below room temp. |
|
|
|
|
Heat, Cool or Fan Runs | 1. | Possible short in wiring. | Check each wire connection to the thermostat to verify it is neatly looped under the terminals. No extra |
Constantly. | 2. | Possible short in thermostat. | wire should stick out from under the terminals. |
| 3. | Possible short in heat/cool/fan system. |
|
|
|
| |
Furnace Cycles Too Fast | See Step 5, Adjusting the Anticipator. | The anticipation setting is the only adjustment that effects the heating cycle rate. If an acceptable cycle rate | |
or Too Slow Narrow or |
|
| is not achieved using the anticipator contact a local service person for additional suggestions. The location of |
wide temperature swing |
|
| the thermostat, size of the Heat/Cool System and current draw can influence the cycle rate. |
|
|
|
|
Cooling Cycles Too Fast | 1. | Poor thermostat location for sensing room | The cycle rate for cooling can not be adjusted. The location of the thermostat, size of the Cool system and |
or Too Slow (narrow or |
| temperature. | current draw can influence the cycle rate. Contact a local service person for suggestions. |
wide temperature swing) | 2. | Cooling system over or undersized. |
|
| 3. | Excessive Current draw influencing thermostat. |
|
|
|
|
|
Thermostat Setting and | 1. | Thermostat thermometer setting requires | The thermometer can be adjusted by using a standard slotted screwdriver. Turn the thermometer pointer |
Thermostat Thermometer |
| adjustment. | screw located inside the front cover to change the setting. For calibrating the setting lever contact a local |
Disagree | 2. | Thermostat setting lever requires calibration. | heating and cooling service person. |
|
|
|
|
Adjusting Thermometer | 1. | Thermostat thermometer disagrees with | The thermometer on the thermostat is accurately calibrated at our factory but you can adjust it by using a |
|
| other room thermometers. | standard slotted screwdriver. Turn the thermometer pointer screw located inside the front cover to change |
|
|
| the setting. |