TROUBLESHOOTING

Symptom

Possible Cause

Corrective Action

No Cool

1.

SYSTEM Switch not set to COOL

Set SYSTEM Switch to COOL and lower setpoint

 

 

 

below room temperature.

 

2.

Loose connection to thermostat or system.

Verify thermostat and system wires are securely

 

 

 

attached.

 

3.

Cooling System requires service or thermostat

Same procedure as diagnostic for No Heat

 

 

requires replacement.

condition except set the thermostat to COOL and

 

 

 

lower the setpoint below the room temperature.

 

 

 

There may be up to a five minute delay before

 

 

 

the thermostat clicks in Cooling if the compressor

 

 

 

lock-out option is selected in the configuration

 

 

 

menu (Item 6).

 

 

 

 

Heat, Cool or Fan Runs Constantly.

1.

FAN Switch set to Fan ON.

Check each wire connection to verify they are

 

2.

Possible short in wiring.

not shorted or touching together. No bare wire

 

3.

Possible short in thermostat.

should stick out from under terminal screws.

 

4.

Possible short in Heat/Cool/Fan system.

Try resetting the thermostat. If the condition

 

 

 

persists the manufacturer of your system or

 

 

 

service person can instruct you on how to test the

 

 

 

Heat/Cool system for correct operation. If the

 

 

 

system operates correctly, replace the thermostat.

Furnace Cycles Too Fast or Too Slow

1. The location of the thermostat and/or the size

Item 2 in the Configuration Menu is the adjustment

(narrow or wide temperature swing)

 

of the Heating System may be influencing the

that controls the cycle rate. If an acceptable cycle

 

 

cycle rate.

rate is not achieved using the FA (Fast) or SL

 

 

 

(Slow) adjustment contact a local service person

 

 

 

for additional suggestions.

Cooling Cycles Too Fast or Too Slow

1. The location of the thermostat and/or the size

The cycle rate for cooling is fixed and can not be

(narrow or wide temperature swing)

 

of the Cooling System may be influencing the

adjusted. Contact a local service person for

 

 

cycle rate.

suggestions.

 

 

 

 

Thermostat Setting and Thermometer

1.

Thermostat thermometer setting requires

The thermometer can be adjusted +/- 4 degrees as

Disagree

 

adjustment.

listed in item 7 of the Configuration Menu. No other

 

 

 

adjustment is possible.

 

 

 

 

Clock Loses or Gains Time

1.

Loss of power to thermostat and low batteries.

The thermostat will maintain its program in memory

 

 

 

even with no power/no batteries but the clock time

 

 

 

will be incorrect when power is restored. See No

 

 

 

Heat/No Cool/No Fan (common problems) above

 

 

 

for items to check in the system.

Heat or Cool Starts Early

1.

EMR activated

See Configuration Menu (Item 4).

Thermostat Does Not Follow Program

1.

AM or PM set incorrectly in program.

Check current clock and program settings including

 

2.

AM or PM set incorrectly on the clock.

the AM or PM designations for each time period.

 

3.

Voltage spike or static discharge.

If a voltage spike or static discharge occurs use the

 

 

 

Reset Operation listed above.

Blank Display and/or Keypad Not

1.

Loss of power and dead batteries.

Replace batteries and check heat/cool system for

Responding

2.

Voltage Spike or Static Discharge.

proper operation. If a voltage spike or static discharge

 

 

 

occurs use the Reset Operation listed above.

 

 

 

HOMEOWNER HELP LINE: 1-800-284-2925

The Emerson logo is a trademark and a service mark of Emerson Electric Co.

White-Rodgers is a division of Emerson Electric Co.

www.white-rodgers.com

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White Rodgers 1F87-361 No Cool, Heat, Cool or Fan Runs Constantly, Disagree, Clock Loses or Gains Time, Responding

1F87-361 specifications

The White Rodgers 1F87-361 is a distinguished programmable thermostat designed to enhance energy efficiency and comfort in residential heating and cooling systems. With a user-friendly interface and a range of advanced features, this device stands out in the marketplace for its reliability and ease of use.

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