TROUBLESHOOTING

 

Problem

Possible Causes

Solutions

 

 

 

 

 

The dehumidifier does not

Power failure / outage.

Restore the power supply.

operate.

 

 

 

 

 

The automatic switch, line

Flip the switch / change the fuse / turn the

 

 

fuse, or breaker has been

breaker back on. Also note that you may have too

 

 

tripped.

many appliances drawing power on one circuit,

 

 

 

you may need to move the other appliances to

 

 

 

another circuit.

 

 

The power supply voltage is

Move the unit onto another circuit with the correct

 

 

too low.

voltage.

 

 

The power cord is damaged.

Call for service. Only authorized personnel

 

 

 

should replace damaged power cord or power

 

 

 

plug.

 

 

The dryness level you

 

 

 

 

selected has been reached.

If you want to remove more moisture, press the

 

 

 

'Continue' button to run the unit continuously.

 

 

Water bucket is full or not

Empty water bucket and insert the bucket to the

 

 

positioned properly.

unit properly.

The dehumidifier runs too

Windows or doors near

Close all windows or doors.

much.

dehumidifier are open.

 

 

 

 

Area to be dehumidified is too

You may need an additional dehumidifier for

 

 

large.

area.

 

 

 

Clean the air filter.

 

 

Air movement through

The unit must be placed in a space that does not

 

 

dehumidifier is blocked. Air

restrict air flowing into the rear coil or out of the

 

 

grill may be dirty.

front grill.

 

 

 

Set the RH% level and the unit will stop when the

 

 

Continuous mode is on.

set RH% is reached.

The dehumidifier runs but the

Humidity setting (RH%) is too

Set the humidity level to a lower RH% or choose

room is not dry enough.

high.

Continue for maximum dryness.

 

 

The dehumidifier does not

Ensure there is at least 10” of clearance for

 

 

have sufficient clearance to

proper ventilation.

 

 

operate.

 

 

 

 

Room temperature is too low.

The unit will not operate satisfactorily if the room

 

 

 

temperature is below 41 °F(5 °C).

 

 

Windows or doors are

Close windows or doors.

 

 

opened.

 

 

Frost appears on the coils

The dehumidifier has been

This is normal due to refrigerant rushing through

above the bucket.

turned on recently.

the coil. Frost will usually disappear within 60

 

 

 

minutes.

 

 

Room temperature is too low.

The unit will not operate satisfactorily if the room

 

 

 

temperature is below 41 °F(5 °C).

The dehumidifier makes loud

Unit not level.

Shut off the unit and it sit on level surface for at

noise.

 

least 6 hours.

The dehumidifier leaks.

Continuous drainage hose is

Secure the drain hose.

 

 

loose.

 

 

 

 

Cracked water bucket.

Contact customer service.

 

 

 

 

 

14 P a g e

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Whynter RPD-401W, RPD-651W instruction manual Troubleshooting, Problem Possible Causes Solutions

RPD-651W, RPD-401W specifications

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