TROUBLESHOOTING
| Problem | Possible Causes | Solutions | |
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The dehumidifier does not | Power failure / outage. | Restore the power supply. | ||
operate. |
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| The automatic switch, line | Flip the switch / change the fuse / turn the | |
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| fuse, or breaker has been | breaker back on. Also note that you may have too | |
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| tripped. | many appliances drawing power on one circuit, | |
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| you may need to move the other appliances to | |
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| another circuit. | |
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| The power supply voltage is | Move the unit onto another circuit with the correct | |
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| too low. | voltage. | |
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| The power cord is damaged. | Call for service. Only authorized personnel | |
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| should replace damaged power cord or power | |
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| plug. | |
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| The dryness level you |
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| selected has been reached. | If you want to remove more moisture, press the | |
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| 'Continue' button to run the unit continuously. | |
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| Water bucket is full or not | Empty water bucket and insert the bucket to the | |
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| positioned properly. | unit properly. | |
The dehumidifier runs too | Windows or doors near | Close all windows or doors. | ||
much. | dehumidifier are open. |
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| Area to be dehumidified is too | You may need an additional dehumidifier for | |
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| large. | area. | |
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| Clean the air filter. | |
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| Air movement through | The unit must be placed in a space that does not | |
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| dehumidifier is blocked. Air | restrict air flowing into the rear coil or out of the | |
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| grill may be dirty. | front grill. | |
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| Set the RH% level and the unit will stop when the | |
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| Continuous mode is on. | set RH% is reached. | |
The dehumidifier runs but the | Humidity setting (RH%) is too | Set the humidity level to a lower RH% or choose | ||
room is not dry enough. | high. | Continue for maximum dryness. | ||
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| The dehumidifier does not | Ensure there is at least 10” of clearance for | |
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| have sufficient clearance to | proper ventilation. | |
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| operate. |
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| Room temperature is too low. | The unit will not operate satisfactorily if the room | |
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| temperature is below 41 °F(5 °C). | |
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| Windows or doors are | Close windows or doors. | |
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| opened. |
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Frost appears on the coils | The dehumidifier has been | This is normal due to refrigerant rushing through | ||
above the bucket. | turned on recently. | the coil. Frost will usually disappear within 60 | ||
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| minutes. | |
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| Room temperature is too low. | The unit will not operate satisfactorily if the room | |
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| temperature is below 41 °F(5 °C). | |
The dehumidifier makes loud | Unit not level. | Shut off the unit and it sit on level surface for at | ||
noise. |
| least 6 hours. | ||
The dehumidifier leaks. | Continuous drainage hose is | Secure the drain hose. | ||
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| loose. |
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| Cracked water bucket. | Contact customer service. | |
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