VIII. TROUBLESHOOTING
Problem |
| Possible Causes | Solutions |
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The dehumidifier does not | ∙ | Power failure / outage. | ∙ Restore the power supply. |
operate | ∙ | The automatic switch, line fuse, | ∙ Flip the switch / change the fuse / turn the |
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| or breaker has been tripped. | breaker back on. Also note that you may |
| ∙ The power supply voltage is too | have too many appliances drawing power | |
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| low. | on one circuit, you may need to move the |
| ∙ The power cord is damaged. | other appliances to another circuit. | |
| ∙ The dryness level you selected | ∙ Move the appliance onto another circuit | |
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| has been reached. | with the correct voltage. |
| ∙ Water bucket is full or not | ∙ Call for service. Only authorized person- | |
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| positioned properly. | nel should replace damaged power cord |
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| or power plug. | |
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| ∙ If you want to remove more moisture, set |
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| the timer to “00” to run the appliance con- |
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| tinuously. |
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| ∙ Empty water bucket and insert the bucket |
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| to the appliance properly. |
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The dehumidifier runs too | ∙ | Windows or doors near dehu- | ∙ Close all windows or doors. |
much |
| midifier are open. | ∙ You may need an additional dehumidifier |
| ∙ Area to be dehumidified is too | for area. | |
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| large. | ∙ Clean the air filter. |
| ∙ Air movement through dehu- | ∙ The appliance must be placed in a space | |
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| midifier is blocked. Air grill may | that does not restrict air flowing into the |
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| be dirty. | rear coil or out of the front grill. |
| ∙ Continuous mode is on. | ∙ Set the RH% level and the appliance will | |
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| stop when the set RH% is reached. |
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The dehumidifier runs but | ∙ | Humidity setting (RH%) is too | ∙ Set the humidity level to a lower RH%. |
the room is not dry enough. |
| high. | We recommend setting the RH% to at |
| ∙ The dehumidifier does not have | least 10% lower than the current RH% | |
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| sufficient clearance to operate. | ∙ Ensure there is at least 10” of clearance |
| ∙ Room temperature is too low. | for proper ventilation. | |
| ∙ Windows or doors are opened. | ∙ The appliance will not operate satisfacto- | |
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| rily if the room temperature is below 53°F |
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| (12°C) |
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| ∙ Close windows or doors. |
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Frost appears on the coils | ∙ | The dehumidifier has been | ∙ This is normal due to refrigerant rushing |
above the bucket. |
| turned on recently. | through the coil. Frost will usually disap- |
| ∙ Room temperature is too low. | pear within 60 minutes. | |
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| ∙ The appliance will not operate satisfacto- |
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| rily if the room temperature is below 53°F |
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| (11°C) |
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The dehumidifier makes | ∙ | Appliance not level. | ∙ Shut off the appliance and let it sit on lev- |
loud noise. |
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| el surface for at least 6 hours |
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The dehumidifier leaks. | ∙ | Continuous drainage hose is | ∙ Secure the drain hose. |
| ∙ | loose. | ∙ Contact customer service. |
| Cracked water bucket. |
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