28 | Caller ID Operation & Programming |
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Troubleshooting Guide
If this telephone does not work properly, try the following suggestions.
Condition | Suggestion | |
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No Dial Tone |
| Check all cabling to make sure that all |
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| connections are secure and not damaged. |
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| Check hook switch. Does it fully extend when |
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| handset is lifted from cradle? |
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| Check to make sure the phone is not on Hold. |
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| Unplug the telephone an connect it to |
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| another modular jack. If it still does not work, |
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| and other telephones in your home are |
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| working, the problem is with this phone. |
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No Display |
| Check the power plug. |
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No information | is shown | Did you order Caller ID Service from your local |
after the phone rings | telephone company? | |
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| This unit requires that you subscribe to Caller |
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| ID service in order to work. |
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| Be sure to wait until the second ring before |
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| answering. |
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Phone does not dial out | Check the dial mode in the programming mode. | |
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| Is it set to tone, which may not be compatible |
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| with your local dialing service.? |
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Phone does not ring | Are you using too many phones on one line? | |
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| The total REN of all phones on the same line |
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| should not be greater than the maximum REN |
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| for your calling area. (See FCC Registration |
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| Information) |
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Incoming and | outgoing | Are other phones off hook at the same time? If |
voice volume low |
| so, this is normal condition as volume drops |
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| when additional phones are used at once. |
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