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| TROUBLESHOOTING | |
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PROBLEM. | CAUSE | SOLUTION |
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No power to machine. | Faulty power cord. | Replace. | |
| Dead electrical circuit. | Check building circuit breaker or fuse box. |
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Electrical shock. | Equipment not grounding. | Follow grounding instructions exactly. |
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| Receptacle not grounded. | Contact an electrician to check building’s wiring. |
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| Internal wiring problem. | Have a trained service technician check machine’s |
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| wiring. |
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Vac motor speed varies | Worn motor brushes. | Replace. |
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or doesn’t run. |
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| Motor worn out. | Replace. |
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| Faulty switch. | Replace. |
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Loss of vacuum. | Loose vacuum dome. | Center and seal dome over tank. |
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| Crack in dome or poor | Replace or repair using acrylic plastic cement only. |
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| joint. |
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| Lint or dirt clogging | With power off, clean screen. |
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| vacuum screen. |
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| Loose cuffs on vacuum | Tighten cuffs turning counterclockwise. |
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| hose. |
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| Vac motor seals leaking. | Replace. |
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| Floor tool vac chamber | Wash out with hose. Pick lint out with a wire. |
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| clogged. |
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| Vac motor, hose or gasket. | Replace. |
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Solution hose fitting | Corrosion on fittings. | Clean with steel wool. Soak in acetic acid (white |
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vinegar). Lubricate lightly with silicone base |
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hard to connect. |
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| lubricant. |
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Carpet not getting | Severe soil conditions. | Make several passes at right angles to each other. |
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clean. | Use a prespray. |
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Carpet too wet. | Over saturation. | Adjust solution pressure to lower settings. Make |
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several passes with spray. |
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Carpet browning. | Leaving carpet too wet. | Check for loss of vac pressure. |
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| Too much chemical in. | Check label for correct solution concentration. |
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| Light carpet with no brown | Go over carpet with browning prevent only. |
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| prevention. |
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Solution not flowing | Solution hose connection. | Check for positive connection. |
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properly. |
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| Faulty pump. | Repair or replace. |
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| Faulty floor tool valve. | Repair or replace. |
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| Faulty pump switch. | Repair. |
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D100 | 86038260 | 05/21/07 | |
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