Winegard VS-5312, VS-0503 manual Troubleshooting, Installing Coax Connectors

TROUBLESHOOTING

If the unit doesn’t switch properly between inputs, ( TVs, VCR, SAT, CABLE, etc.), be sure the coax is connected to the proper jacks on the back of the control box. Make sure the center conductors of the coax cables are not bent and are making good contact. See “Installing Coax Connectors” below.

If you are using the +12 VDC and light does not turn ON when pushing the power button, go through the following steps.

1.Be sure the unit is wired into a +12 VDC source and that this source is supplying power to the plug going to the control box. Check to make sure all connections are correct.

2.If power is being supplied to the control box and the light still does not go on when pushing the TV Antenna Power Button, disconnect the coax from the jack labeled “From Antenna” on the back of the control box. If the light now comes on, there is a short in your coax cable going to the outside antenna, or the amplifier in your antenna is bad.

3.Reattach the coax cable to back of the control box. Disconnect it at the TV antenna. If the light comes on, the coax cable is connected properly and the problem is in the antenna. If the light does not come on, the

problem is in the coax cable.

NOTE: The picture quality from your outdoor TV antenna varies depending on the location of the TV station in relationship to your location. If picture quality is degraded and you are not using an external power supply, try turning the TV Antenna Power button on your control box Off and On, If your TV antenna is powered by an external wall mounted power supply, try turning it Off and On.

INSTALLING COAX CONNECTORS

1.Strip outer cover back ½” from end of cable. Fray braid back as far as outer cover will allow.

2.Trim braid close to outer cover and remove ¼” of inner insulation. Be careful not to nick center conductor and make sure no foil or braid can touch center conductor.

3.Slide connector tip between braid and inner insulation (braid and foil, on foil shield cable), and push connector on cable as far as it will go. Crimp built-in ferrule with appropriate crimping tool. Do not crush cable out-of-round.(If you are installing in very hot weather, increase these dimensions 1/8”).

WINEGARD MOBILE PRODUCTS LIMITED WARRANTY (2 YEARS PARTS; 1 YEAR LABOR)

Winegard Company warrants this Winegard product against defects in materials or workmanship for a period of two (2) years from date of original purchase. During year one (1) of such warranty, Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to repair or replace defective products. No warranty claim will be honored unless at the time the claim is made, Customer presents proof of purchase to an authorized Winegard dealer, (to locate the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street, Burlington, IA 52601, Telephone 319-754-0600 or visit www.winegard.com. Customer must provide proof of purchase with a dated sales receipt for the Winegard product to verify the product is under warranty. If the date of purchase cannot be verified, the warranty period shall be considered to begin thirty (30) days after the date of manufacture.

If a defect in material or workmanship is discovered, Customer may take the product to an authorized Winegard dealer for service. Customer must provide proof of purchase to verify the product is under warranty. If the product is brought to an authorized Winegard dealer for service prior to expiration of year one (1) of the warranty period and a defect in material or workmanship is verified by Winegard Technical Services, Winegard Company will cover the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact Winegard Technical Services in advance for pre-approval of the service. Approval of the service is at the sole discretion of Winegard Company.

Alternatively, Customer may ship the product prepaid to Winegard Technical Services (located at 3000 Kirkwood Street, Burlington, Iowa 52601, Telephone 319-754-0660). Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer’s name, address, and phone number. Customer must also provide proof of purchase to verify the product is under warranty. If the product is returned before the expiration of the warranty period, Winegard Company will (at its option) either repair or replace the product.

This Limited Warranty does not apply if the product has been damaged, deteriorates, malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering, modification of the product as originally manufactured by Winegard in any manner whatsoever, removing or defacing any serial number, usage not in accordance with product instructions or acts of nature such as damage caused by wind, lightning, ice or corrosive environments such as salt spray and acid rain.

RETURN AUTHORIZATION POLICY

A Return Material Authorization (RMA) is required prior to returning any product to Winegard Company or Winegard Warranty Services under this warranty policy. Please call our Technical Services Department at (800) 788-4417 or send an email to warranty@winegard.com to obtain the RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the product in a prepaid package and write the RMA number in large, clear letters on the outside of the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s) or an unauthorized return(s) will be refused and returned to Customer freight collect.

WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.

ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.

In states that do not allow limitations on implied warranties, or the exclusion of limitation of incidental or consequential damages, the above limitations or exclusions do not apply.

Some states do not allow limitations on how long an implied warranty lasts, or the exclusion of limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.

This warranty gives Customer specific legal rights. Customer may also have other rights that may vary from state to state.

SATELLITE RECEIVER WARRANTY

See manufacturer’s limited warranty policy.

Winegard Company, 3000 Kirkwood St., Burlington, IA 52601, 319/754-0600, Fax 319/754-0787 www.winegard.com 2451991 Rev.1/06