Xantech DPC100 OPERATION A. Paging, C. Releasing a Call On Hold, D. On-HoldAlarm Tones

Models: DPC100

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OPERATION

OPERATION

A. Paging

To page throughout the house/small business, simply press #, then 7 (the letter “P” key on your keypad). Speak into the phone receiver and your voice will be heard throughout the house or small business over the speakers. If background music is present over the speakers, it will automatically mute allowing your page to be heard. If you have a caller on the phone, they will automatically be put on hold. You can get the caller back by simply pressing #8 or by momentarily hanging up. Note: The PAGE LED will light during paging.

B. Placing a Call On Hold

To place a call on hold, simply press # then 6 (the letter “O” key on your keypad), two beeps should be heard confirming the call is on hold, then hang up. The call can then be taken on another phone elsewhere in your home or small business. Optional Music-On-Hold can be provided.

C. Releasing a Call On Hold

If you hang up the phone after placing a call on hold, simply coming off-hook with any phone will return you to the caller on hold. If you have placed a caller on hold (#6) or have announced a page (#7) and have remained off-hook, enter #8 or momentarily hang up to return to the caller on hold. If the caller hangs up while on hold, the DPC100 can sense a CPC disconnect signal and will automaitcally release the line. Note: The DPC100 has a maximum on-hold call time of 1 hour. After a caller has been on hold for 1 hour, the DPC100 will automatically disconnect the call.

D. On-Hold Alarm Tones

The DPC100 can provide on-hold alarm tones to alert you that a caller has been left on hold. After each minute the call has been left on hold, the DPC100 will momentarily mute the background music and output a double beep tone over the speakers. This feature can be disabled by setting DIP switch 1 to OFF (see DIP Switch Programming page 2).

E. Phone to Phone Intercom

This feature allows you to first page someone over the speakers, then speak with them over the phone without the conversation being heard over the speakers. To perform this function, simply press

#, then 7 (the “P” key on your keypad), announce your page, then press the numeric 0 key. Another phone coming off-hook will be instantly connected.

F. System Bypass

The system bypass allows you to use outside phone services (automated attendants, etc.) that require the use of the # key. Come off hook with any phone and enter #9, two confirmation beeps should be heard, hang up the phone. The DPC100 will now ignore all Touch Tone commands on the next off-hook.

G. Music Mute

To mute the background music any time you are on the phone, simply enter #5. The background music will return when you enter #5 again or hang-up the phone. The MUTE LED will light while the background music is muted. Note: The music mute command (#5) should not be used in multi-line applications.

 

 

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Xantech DPC100 OPERATION A. Paging, C. Releasing a Call On Hold, D. On-HoldAlarm Tones, E. Phone to Phone Intercom